10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2000 Mercury Villager:

Unsubscribe any time. We don't sell/share your email.

problem #3

Jun 082002

Villager

  • miles
On June 8, 2002 I was driving down a major hwy in Louisiana. I was driving 70 miles per hour which was the posted speed limit. A car clipped my front end and caused me to go off the highway into the grass. I don't know if my brakes were a problem because they are anti-lock so I'm not sure if this was suppose to happen along with the airbags but when I applied the brakes the van would not stop. I ended up back on the freeway across traffic still going in the same direction, and hit a metal guardrail head on that was located beside the concrete wall that holds up the bridge. The van then bounced off the wall, hit it again then turned around. This is all that I can remember. When my van hit the guard rail my head hit the steering wheel. The airbags on either side did not deploy. My husband hit the dashboard on the passenger side. I have pictures from the crash where the airbags did not even attempt to deploy, I spoke with robert smith at the dealership where the van was towed. He stated that by looking at the van because it has been declared a total loss he'd wished the airbags had deployed, but luckily we all walked away from the crash. He did state that there are several sensors and that they all have to register and hit has to be a head on crash. My comment was going 70 miles per hour and hitting a metal guard rail head on, how much head on do you need?

- Carrollton, TX, USA

problem #2

May 182001

Villager

  • miles
Total brake fade, not pedal, brakes just wouldn't hold. Had normal pedal. According to an accident investigator I am talking to, he has at least one other case similar. This involved a 2001 Nissan SUV. In that case it was found that the right front wheel sensor was not sending the proper signal for a failure(which would have disabled ABS) but not proper signal for ABS to work.

- Corona, CA, USA

problem #1

Jan 132001

Villager

  • miles
Consumer has taken vehicle to dealer 3 times to repair brakes, but problem still exists.

- Canolla Park, CA, USA