Seat belts on 2000 Mercury Villager estate have locked up and will not release. Called Ford customer relations regarding issue and they are stating they have no know issue or recall with seat belts locking up. Rear seat belts are the ones affected. Ford customer relations is stating it is out of warranty so I will be responsible for fixing vehicle.

- Twin Falls, ID, USA

Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) event- every time the front seat belts are used. Failure- seat belts do not proberly retract after each use. Subsuquent drivers and passengers who use the vehicle then use the seat belts think they are safely buckled into their seat---but guess what!?!--- they aren't buckled safely at all because 12-18" of unretracted seatbelt is still stuck in the space between the door and the door frame! engineers even have a name for it, "lazy retraction". auto makers know about it, the government knows about it, but nobody does anything about it. My old Dodge Caravan did it after 70,000 miles and now my Mercury Villager/Nissan quest started doung it after 90,000 miles. Correct failure- lecture the [xxx] out of my wife, kids and anbody who will listen about the use of [xxx], defective seatbelts that no longer retract so that they don't think they are safely buckled when they are not! nobody wil ever convince me this hasn't caused injuries and probably cost lives.

- Dearbrrn, MI, USA