10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #3

May 072024

Clubman

  • miles
I am writing to formally express my concerns regarding a 2016 Mini Cooper Clubman S that I purchased in August of the previous year, with 64,000 miles on the odometer. Within just two months of ownership, the vehicle began to exhibit serious mechanical failures. Initially, the water pump failed and had to be replaced. Shortly thereafter, the air conditioning system on the left side malfunctioned. Most alarmingly, the engine suddenly stopped and began to overheat while on the road, necessitating an emergency stop at a nearby mechanic's workshop. The diagnosis revealed a catastrophic engine block failure, with a crack that caused the antifreeze, oil, and possibly fuel to mix-?"an issue that could potentially lead to a vehicle fire. This vehicle is primarily driven by my wife, who frequently transports our [XXX] son, who is [XXX]. The potential risks had this occurred on a highway are unimaginable and could have led to fatal consequences. Upon discovering these issues, I immediately contacted Mini to inform them of the defect and requested a comprehensive diagnostic examination. I emphasized the possibility that this could be a production line issue, which might affect other vehicles and thereby pose a significant risk to other families. Regrettably, the response I received was dismissive; I was informed that nothing could be done, and my request for a vehicle inspection was outright denied. Given the severity of these issues and the potential risk to human life, I urge your immediate intervention. It is imperative that this matter be revisited and that a thorough investigation into this potential production defect be conducted. Ensuring the safety of all consumers must be a priority, and I respectfully request that my vehicle be inspected at the earliest to prevent any potential future tragedies. Please advise on how we might proceed in this matter. I look forward to your prompt response. Yours sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Marietta, GA, USA

problem #2

Jul 012023

Clubman

  • miles
This vehicle has the same environmental air catalyst sensor as in the recall SIM 01 05 20 from the NTHSA however the engine number is different and isn't therefore covered. The failure started about 3 months ago and I've been back and forth with Mini about it. The vehicle has <75k miles. It's available to be inspected. It has been confirmed by a dealer.

- Denton, TX, USA

problem #1

May 072021

Clubman

  • miles
I have taken my 2016 Mini Cooper clubman in to the dealership multiple times for recalls. After I got my back now it-??s saying that my drivetrain needs to be repaired and when I put fuel into my car the car studders to start. I have to turn it on and off like 3 times before I can even leave the gas station. My car also is telling me that I need to secure my vehicle with the parking brake when stopped because the transmission is not in park. I have also attached the codes I was receiving when I did a computer scan of why the check engine light was on. Please help me somebody!!! Thanks I-??m advance!!!

- Victorville, CA, USA