10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My car is 4 years old, the headlight lenses on both sides are cracking from the inside, Mini Cooper will not cover this, there is a film on the inside of the lens which I found through research, this is a safety issue, these lenses should be clear not cracked and should not be after 4 years, the headlight beam is obstructed by these cracks and therefor a huge safety issue, the lens should be clear for the light to safely pass through, Mini Cooper will not cover these lenses, the lenses are a sealed unit and in no way operator error, this is a huge issue and I have pictures to prove this, I cannot believe the dealership is not concerned about this problem, I started to notice this happening in November of 2020, it is getting worse, there is no way this should be happening, the pictures I submitted you have to zoom in on them to see the cracks, light will not pass through these the way that light should, this is and will be a hazzard.
- Vineland Nj, NJ, USA
- Kenmore, WA, USA