4.1
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 28,400 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Windshield wipers failed while driving in rain. The dealer diagnosed problem as wiper motor failure. I noticed that the wiper motor was exposed directly to the weather and moisture because it is located directly underneath the cowl intake and I felt that was the cause of the failure. It's exposed to rain, snow, and winter road salt spray - even when the vehicle is not being driven. I obtained the replacement part and noticed that it had a plastic shield installed to protect the motor indicating the manufacturer does know about the problem and has implemented corrective action. When I contacted BMW, they claimed to be unaware of the problem. BMW insists on charging for the repair ($465) and has not yet recognized the fact that there is a safety defect with the vehicle. There is also a high likelihood that there are other vehicles that could experience the same failure resulting in loss of life.
- North Reading, MA, USA
- Cortlandt Manor, NY, USA