10.0

really awful
Crashes / Fires:
10 / 7
Injuries / Deaths:
2 / 0
Average Mileage:
75,582 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2004 Mini Cooper:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #310

Jul 052012

Cooper

  • 78,000 miles
Power steering is loss is random, once steering is lost after turning off and car cools it works again. Leading me to believe that the cause of the problem is in the unit's design. Hesitant to spend upwards of $800 (in parts) to replace when it may not solve the problem. Manufacturer should investigate and issue recall due to tremendous complaints on similar failures and not solution is available.

- Herndon, VA, USA

problem #309

Jul 072010

Cooper 4-cyl

  • 49,642 miles
Power steering has been going in and out for 3 years, getting worse.

- Forestdale, MA, USA

problem #308

Jun 292012

Cooper 4-cyl

  • miles
The power steering stopped operating as we were making a 90 degree turn at an intersection. We were able to pull over and turn off the engine. We checked the power steering fluid level, and found it was in the proper range. After a short wait we restarted the can and the power steering seemed to be operating.

- Chapel Hill, NC, USA

problem #307

Jun 012012

Cooper 4-cyl

  • 83,000 miles
The vehicle had been acting strange for the last couple of months, the steering would become heavy at times, and on the other occasions would work just fine. A trip to the dealership revealed that the power steering pump had failed. This seems like a known issue with most of the 2004 MINICoopers, a defective part was put into the car while manufacting. MINIis not taking any responsibility of it, and the dealership is asking for $1200 to replace it. Due to the power pump failure, the temparature rises and may have caused damage to a few hoses around that area.

- Rockville, MD, USA

problem #306

Jun 132012

Cooper

  • 50,000 miles
The contact owns a 2004 MINICooper cv. The contact was driving 40 mph when the power steering failed, without warning, while making a turn. The vehicle was not taken to the dealer. The manufacturer was not contacted. The vehicle was not repaired. The failure and current mileages were 50,000.

- Hawthornwoods, IL, USA

problem #305

May 312012

Cooper 4-cyl

  • 92,800 miles
Sudden loss of all steering assist at speed, resulting in alarming loss of control of vehicle.

- Abbeville, SC, USA

problem #304

Jun 102012

Cooper 4-cyl

  • 94,000 miles
My MINIcooper intermittently, without warning becomes very difficult to steer. Power steering failed rounding a corner on the freeway, nearly resulting in a high speed crash.

- Los Gatos, CA, USA

problem #303

May 222012

Cooper 4-cyl

  • 17,550 miles
I was on my way home from making some errands, went to turn left and I thought the car had cut off or something. Because it didn't want to turn right, but to my surprise it was running. So I manage to turn it before I hit the curb. When I got home I was able to see what was wrong. The power steering quit working. I let the car cool a little and got back in it and the power steering was working again. Come to find out the power steering works for about 10 minutes and goes out, until it cools off. I started looking on the internet and found out I'm not the only one with this problem. This is very dangerous and I mean dangerous. I called my MINIdealer to see if there were a recall on this problem and they said there wasn't. but I did see they had a MINIdealer notice for them to look out for this problem, but not fix for free. So we need a recall before someone gets killed or hurt, if it hasn't already happened. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Lafayette, LA, USA

problem #302

Jun 022012

Cooper

  • 60,788 miles
I was driving through atlantic city, and when I tried to make a left turn, the power steering assist on my minicooper failed. The steering wheel was rigid and needed to be forcibly turned using a great deal of strength. I almost ran into a fence surrounding a parking lot, but was able to apply the brakes, wrestle with the wheel, and edge into the parking lot.

- Cherry Hill, NJ, USA

problem #301

Jun 012011

Cooper 4-cyl

  • 120,000 miles
Experienced total loss of power steering on several occasions with no warning lights. Occurred mostly after starting the car on hot days. The car is very difficult to steer at low speed with no power steering. Power steering sporadically came and went. Eventually, the power steering pump would remain on after turning off the car, causing the battery to go dead. Replaced power steering pump and fan in May 2012 at about 130,000 miles and haven't had any issues since.

- North Liberty, IA, USA

problem #300

May 302012

Cooper 4-cyl

  • 86,000 miles
I was driving to a friend's house approx. 20 miles away. On a turn, the car steering was almost non responsive. I managed the turn and turned my car off. When I restarted it, the power steering was back but only for a short time. I had to stop and start my car a few more times to get to my destination. The problem occurred closer to my destination then my home so it was safer to go there. It easily could have been the cause of an accident, especially on that first turn off of a 65 mph road. I'm not that strong. It took everything I had not to go in the ditch. Luckily nothing was coming. I took my car in for service today. They replaced the power steering pump. There was no lead up to this incident. I had power steering and in a second, I didn't.

- Powell, OH, USA

problem #299

May 262012

Cooper 4-cyl

  • 47,685 miles
Power steering intermittently goes out and steering becomes very difficult (I.e. hard to control the car). This problem has occurred several times without warning and after restart goes away. In February of 2012 there was a recall for this specific problem in Canada. This is a safety issue, please rectify it.

- Bayview, ID, USA

problem #298

Apr 282012

Cooper 4-cyl

  • 50,144 miles
Lost power steering at highway speed due to power steering pump failure. Short circuit or fire melted power steering pump wiring harness. Damage was caused to other portions of electrical wiring harness by fire, resulting in blown fuses. Upon removing key from ignition at roadside, engine kept running until battery was disconnected.

- Oak Hill, VA, USA

problem #297

May 212012

Cooper 4-cyl

  • 57,198 miles
Power steering is of great concern as it has periods where it seems that the power steering quits working. Also when adjusting the direction as I am backing up into my driveway steering is sort of lazy and it make a high pitch whining noise when I turn the steering wheel.

- Columbia , SC, USA

problem #296

May 192012

Cooper

  • 128,000 miles
The contact owns a 2004 MINICooper S. while driving approximately 65 mph the steering wheel locked and became difficult to maneuver. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 128,000.

- Salom, OR, USA

problem #295

May 182012

Cooper 4-cyl

  • 128,400 miles
The power steering is not working. I am a 280 pound man and I can barely turn. Also while driving at times it feels harder to turn, once again like power steering not working.

- Hermitage, TN, USA

problem #294

May 112011

Cooper 4-cyl

  • miles
Power steering pump failed while driving. Luckily incident happened at low speed.

- Atlanta, GA, USA

problem #293

May 072012

Cooper 4-cyl

  • 127,000 miles
Power steering pump failure at 127,000 miles.

- Louisville, KY, USA

problem #292

May 032012

Cooper 4-cyl

  • 86,000 miles
I was merging onto highway I-25, taking a sharp turn at 50 mph when the power steering suddenly failed. I nearly missed the turn and almost crash down the on-ramp, which would've placed me heading perpendicular straight into highway traffic.

- Parker, CO, USA

problem #291

Apr 252012

Cooper 4-cyl

  • 56,590 miles
While driving my 04 MINICooper at freeway speed, I suddenly lost power steering assist. I can still drive the vehicle, but it is very difficult to turn. I took the vehicle to a local repair shop and was told the new power steering pump alone will cost me over 600 dollars. This does not include the labor and other miscellaneous costs associated with replacing the unit. The repair will cost me in excess of 1000 dollars, which I can not afford at this moment. I understand that multiple complaints relating to the power steering system in the 04 MINICooper have been filed. However, I have not seen a recall regarding this issue. I would like to know if you foresee a recall for this issue, and would appreciate any help you can offer. Thank you for your time and consideration.

- Olathe, KS, USA

Read the next 20 complaints »