10.0

really awful
Crashes / Fires:
10 / 7
Injuries / Deaths:
2 / 0
Average Mileage:
75,582 miles

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« Read the previous 20 complaints

problem #290

Apr 192012

Cooper 4-cyl

  • 45,773 miles
At 35 mph I noticed intermittent loss of power steering (ps). I was diving on 2 lane winding country road with no shoulders and ended up in the oncoming lane before I regained control. Luckily was no traffic at the time. The most terrifying thing is when ps it's dead for a while and then suddenly comes back on. If you are in a corner, because you've just been muscling the steering wheel, and ps comes back you will be suddenly over-steer and veer out of your lane.

- Brooklyn, NY, USA

problem #289

Apr 192012

Cooper 4-cyl

  • 62,000 miles
My power steering failed as I was driving during rush hour on a major highway into Washington, DC. The wheel was not locked, but it became extremely difficult to turn the wheel in any direction, which was very dangerous as traffic was going 70mph. I was able to pull the car off at an exit, and stop it on the shoulder. I turned off the engine and re-started the car, at which time the power steering appeared to work normally again. This was the most recent incident of this type, but there have been at least ten. In other instances, the power steering fails during parallel parking in the tight spaces on city streets. This is unpredictable, however -- months can pass with no problem, and then it starts again.

- Washington, DC, USA

problem #288

Apr 132012

Cooper 4-cyl

  • 86,500 miles
Lost power steering when driving on the freeway. Feels like the steering locks up but can still steer when using a lot of strength. Since first incident, this has happened again several times. Usually after driving for about five minutes.

- Walnut Creek, CA, USA

problem #287

Apr 222012

Cooper 4-cyl

  • 47,000 miles
My MINIwas parked for about 2 hours. When I went to leave in it, I could not steer it. The power steering was completely unresponsive. I was able to drive it home (about 5 miles) but it was very difficult to steer and unsafe to drive.

- Jacksonville, OR, USA

problem #286

Apr 062012

Cooper 4-cyl

  • 56,000 miles
Power steering pump wont shut off after vehicle is disabled, causing the battery to die. The power steering pump will disable while driving.

- Pittsburgh, PA, USA

problem #285

Apr 102012

Cooper 4-cyl

  • 120,760 miles
While driving approx 35 mph my MINIsuddenly felt as if I had several flat tires. I pulled over and checked all my tires. I had no power steering, it was extremely difficult to steer the MINII have driven cars in the past without power steering) it took all my strength to drive the MINIto my destination. I turned off the MINIand called my husband. When I restarted the MINII had power steering. It concerns me that the power steering when out while driving without any warning.

- Perry, OH, USA

problem #284

Mar 012012

Cooper 4-cyl

  • miles
I was unable to get my vehicle smogged. The obd was not communicating with smog machine. Took it to dealer and found the power steering electrical was causing a short circuit in the system.

- Pasadena, CA, USA

problem #283

Feb 072012

Cooper 4-cyl

  • 74,252 miles
Hydraulic power steering assist system failed while on the road 3 times causing a crash hazard. The power steering would return intermittently until it completely stopped working.

- Las Vegas, NV, USA

problem #282

Mar 272012

Cooper 4-cyl

  • 49,939 miles
Driving car on highway rounding curve, power steering failed completely.

- Allentown, PA, USA

problem #281

Mar 132012

Cooper 4-cyl

  • 37,414 miles
BMW installed plastic power steering pump that should have been recalled because the part is faulty and leaks power steering fluid. I had to replace pump with metal power steering pump.

- Des Moines, IA, USA

problem #280

Feb 182012

Cooper 4-cyl

  • 90,000 miles
Power steering failed while in traffic jam. Vehicle extremely hard to steer. Fourth incident of this happening. This is the second complaint filed with NHTSA. Owner was contacted by BMW in August 2011 for complaint review, but owner has not heard back from them and cannot get through to telephone number given by BMW.

- San Francisco, CA, USA

problem #279

Feb 202012

Cooper 4-cyl

  • 50,500 miles
Occasional power steering failure. At first it occurred mostly at start up for less than a minute. After calling the dealer for info, I added fluid, turned the wheel to lock in both directions and that seemed to help for a couple weeks. The issue has since returned, about 1 occurrence per week. Most recently I had no power steering for the entirety of a ~30 minute drive. I'm concerned that the steering will fail mid-turn, particularly while driving dangerous mountain roads. Does the pump need to be replaced or is this an electrical issue as described in existing complaints?

- Westminster, CO, USA

problem #278

Mar 212012

Cooper

  • miles
Power steering pump fail. No check engine light or any warning light. Found out that its not working while driving!!! I couldn't turn my steering wheel it became very stiff. Its very dangerous and very expensive to replace. About $900 for the part only!

- Wayne, NJ, USA

problem #277

Mar 252012

Cooper 4-cyl

  • 96,804 miles
My power steering went out today while driving. It was one of the most scary experiences I have ever had. I adore my little car, but today it made me so scared I am not sure I am ok driving her any more. While driving on a local road, I noticed than my steering wheel was very stiff. I started to turn into the left-turn lane and could barely do it, then tried to turn left and almost hit the cars around me because I had to use all of my strength to make the turn. My power steering went without any warning, none. I have never experienced something like this before, I had no idea what was happening. I immediately looked online when I got home to learn more about what happened and how much this repair will cost and was amazed and very disappointed to see so many similar accounts by other 2004 Cooper owners. I feel lucky after reading others stories that it happened to me on a local road close to home. I also just looked in my file and see that my power steering cooling fan was replaced 9 months ago when my car was at the dealership for other repairs. MINIBMW, how can you ignore this incredible issue and danger?

- Ann Arbor, MI, USA

problem #276

Mar 232012

Cooper 4-cyl

  • 112,987 miles
While driving the power steering inexplicably went out without warning making steering and controlling the vehicle difficult. The problem was potentially quite dangerous due to its unexpected nature. If I was not traveling straight at the time of the failure which showed itself as I began my next turn and had begun a turn when the system failed it would have been almost impossible to control the car. Serious and dangerous issue.

- Greer, SC, USA

problem #275

Jun 022011

Cooper 4-cyl

  • 144,000 miles
Steering became difficult while driving requiring full arm strength to turn wheel. An accident could easily have occurred if other vehicles were in the area where I was turning. Vehicle now requires wide radius to turn. A very dangerous situation. I have a strong upper body but anyone driving 2004/05 minis with this steering problem should take care and have dealership fix and pay for the repair.

- Farmington Hills, MI, USA

problem #274

Oct 052011

Cooper

  • 60,000 miles
The contact owns a 2004 MINICooper S. while driving approximately 40 mph, the steering wheel became difficult to maneuver. The vehicle was taken to an independent mechanic for diagnostics where the mechanic advised that the power steering pump would have to be replaced. There was an open investigation of the failure under NHTSA action number: EA11005 (steering:hydraulic power assist:pump steering:electric power assist system steering:hydraulic power assist system) that could have been related to the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 60,000.

- Aurora, IL, USA

problem #273

Mar 142012

Cooper

  • 64,000 miles
Failure of power steering pump made vehicle very difficult to maneuver in traffic and when parking.

- Gaithersburg, MD, USA

problem #272

Mar 162012

Cooper 4-cyl

  • 54,671 miles
Exiting on an off-ramp from the freeway the power steering pump failed and steering became rock hard and it took considerable strength to keep the car from going straight and running into the guard rail around the turn. Very scary experience and if I had decreased muscle strength the car would have veered straight for the guard rail and at high freeway exit speeds.

- San Jose, CA, USA

problem #271

Mar 132012

Cooper 4-cyl

  • 124,840 miles
While driving on an interstate highway, the power steering completely failed, resulting in a near-loss of control and crash due to the sudden dramatic increase in physical effort required to control the car. The failure was determined to be related to the power steering pump no longer functioning. There was no loss of fluid or breach in the hydraulic system. This is apparently a very common problem among this model of car.

- Pensacola, FL, USA

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