10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 62,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Dear NHTSA, I nearly lost my life 3wks back, my car is filled with aftermarket prdt. My cars computer is failed also, which won't alert or record any incident. I tried talking to miniusa&carmax, they wont listen. I have an heart condition now coz of the near death experience. I developed a low high bp 80/103 & fast heartbeat, which I am taking med. After the incident. I wrote letters&posted on their facebook page no response. I need help! I used to be a proud owner of 2008 MINICooper! now my car turned into a death trap! its nothing but a nightmare, so far 3 times car was turned off in the middle of the road & freeway, when it happened I applied my (all three times) break which went to the floor, didn't work, bought the car from carmax with a warranty (extended), also the car has 53,100 miles only! called carmax burbank office no response, then called carmax office of the president after a great deal got response from a rep. Now the car is with universal city MINIof noho! cars break sys. Is an after market prod. My car computer/dash display check engine light or signal comes on every 3-4 months, when it does, the light will stay on for a day or two, then it disappears, when I mentioned this to MINIdealership, car key records all the activities of the cars engine and incidents, when the rep. At dealership downloaded the car key, he couldn't find a single incident, then I showed him the pic I took.. he was surprised... " this car is nothing but a lemon" poorly handled by carmax and MINIThis car will kill someone, if you let it drive. Please save my life and others. Ltrs were sent to carmax&MINIusa CEO's tom folliard CEO of carmax, [xxx] and [xxx]. none of them, even bothered to reply, respond or tried to reach out to resolve this matter: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Reseda, CA, USA
- Richmond, VA, USA