2.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 79,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Passengers OC3 seat occupancy mat failed causing the passenger side air bag to be deactivated. MINIhad extended the warranty on this for 10 years and 120,000 miles. My MINIwas less than 10 years old but did have 130,000 miles on 4/3/2019 when I took it into the dealer. MINIhas refused to replace this defected part even thought they know it was defective because they extended the warranty. They also know that on previous years models they were forced to recall this part as I also own a 2006 MINIthat went bad and it took over a year before they finally did a recall. MINIdoes not have a workable customer relations system that allows the customer to appeal this safety defect replacement rejection. The bottom line is that MINIknow they have a defective safety sensor and have a history of this being a bad part but are unwilling to do the right thing and replace it. They instead want the customer to spend over $1,000 dollars to replace it for their own safety. This is a bad company dynamic and shows no corporate responsibility.
- Fort Myers, FL, USA
Passenger 2 airbag is off-yellow warning light above mirror and airbag warning on instrument panel-red warning light remains on when the passenger seat is occupied or empty. These light are on when the vehicle is started and remains on. We have researched this issue and see this is a common issue with the MINIcooper.
- Yuma, AZ, USA
- Newhall, CA, USA