10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,103 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have been having problems with my 2011 MINIcountryman S all4 in regards to check engine indicator. I have taken my car for service of the check engine indicator 4 times now. Each time it has been caused by fuel in the charcoal filter system. Each time I have been told it is from overfilling the fuel tank, which I do not do. I am careful to stop fueling the first time the pump kicks off, especially after the first time this happened. The first 2 times the dealer changed the charcoal filter at no cost. The 3rd time they changed the fuel tank at no charge. I had no problems for about a year, and the check engine indicator came on again on 12/18/13, I scheduled service as soon as possible. Turns out that for the 4th time fuel was in the charcoal filter. The dealer can't seem to find the source of the problem and this is very annoying to say the least. Would like to turn in the car now, lease ends in 7 months, and stay away from BMW and MINIfrom now on!!
- Redondo Beach, CA, USA
The contact owns a 2011 MINICooper. The contact stated that while attempting to reverse from a residential garage, black smoke emitted from under the hood. The contact was able to put the fire out under the hood with a garden hose. The fire department was not contacted and no injuries were reported. The vehicle was towed to the dealer who was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and the current mileage was 3,000.
- Concord, CA, USA
The contact owns a 2011 MINICooper. While driving approximately 30 mph, the transmission failed to respond. The vehicle was maneuvered to the side of the road. The contact shifted the gear selector into park however, the gear would not remain secure and the emergency brake was engaged to prevent the vehicle from rolling. The vehicle was towed to an authorized dealer for repairs. In addition, the oil pump gasket and map thermostat were replaced prior to the transmission failure. The manufacturer was notified of the defect. The approximate failure mileage was 2,504. Updated 10/12/11 updated 3/30/12
- Vero , FL, USA
- Austin, TX, USA