10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,906 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My insurance has asked me to file this complaint as my vehicle'sairbags deployed at an impact under 5 mph leading to the conclusion that the airbag sensor in my car is faulty.on Friday, July 6th at 10:15 am I was driving on the 405 N in bumper to bumper freeway traffic, it was a clear day with good visibility and road conditions. The two vehicle's involved in the minor collisionwere my 2014 MINIcountryman and a 2017 infinity. Manycars were cutting over to the right to get onto the upcoming 55 North and southbound interchange highway. Asi was merging to the left a grey car sped by to merge right causing me to merge back into my lane. However, the white infinity aheadhad hit the brakes causing me totap her rear bumper at an impact under 5 mph. Then the three driver's side airbags deployed. I immediately called 911 and they transferred me to the chp. After hanging up, I got out of my car and the other driver and iexchanged information. The other driver left within 5 minutes as herbumper was left with only a minor scratch, and no dents or bumps.I got back in my vehicle and waited for the chp. When the officer arrived, he pushed my car to the right side of the road. We waited for the aaa tow truck. No accident report was taken as there was no accusations or injury. The tow truck drove my vehicle to the nearest MINIdealership.my insurance company wants to move forward and fix both cars' minor damage and repair my vehicle's airbags. Thecost per airbag ranges from $1000 to $2000.how very unfortunate given the extremely minor damage involved.from what I have gathered, I've found that airbagsare to deploy at an absolute minimum speed of 10 mph. Given the fact that the aforementioned collision occurred below 10 mph, it is therefore to be assumed that some sort of error occurred causing the deployment of my vehicle's airbags.
- Newport Beach, CA, USA
The contact owns a 2014 MINICooper S. while accelerating from a stop light, the contact's vehicle crashed into the preceding vehicle. The driver side air bag deployed. The contact blacked out due to the deployment and was not able to provide further details. A police report was filed. There were no injuries. The vehicle was taken to an auto body repair shop where the body damages were repaired, but the cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 25,000.
- Manassas, VA, USA
My car was parked and I went to start it up in the morning to go to work. A light came on which looked like an airbag/seatbelt light. In my vehicle it was not one of the regular service lights that they have highlighted in the manual so I called the dealership that afternoon. They made an appointment for me to bring my car in to be checked out on 4/5/16 which I did. Before I got the car to the dealership the light had turned off but I took it in anyway. They said they would check it out and get back to me. The next day they called me to tell me that it was an airbag issue and they had to special order the parts from germany which would be in on 4/22/16. Later that month they called me back and asked me to bring the loaner car they had supplied to me back because the parts were not available and being backordered nationally. They had their parent company pay for a rental vehicle but there were issues with a couple of those cars too. It is now May 5, 2016 and I hadn't heard anything more so I called them and they said they may have parts tomorrow and because my car has been there so long they would try and put mine first to be serviced. It's been very disappointing and an inconvenience since they have put me in 4 different cars in the last month. Now I am uneasy about how safe my vehicle actually is. It is a 2014 and has low miles and is in good shape and I've had it less than a year and questioning my decision to purchase this vehicle at all.
- Gardena, CA, USA
- Fairfield, ME, USA