4.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
20,500 miles

About These NHTSA Complaints:

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problem #8

Sep 062023

Cooper Countryman

  • miles
The footwell control module has failed in my Mini which was discovered when it went in for service due to a multitude of dash lights coming on at start up and issues with getting the car to start. I was getting dash lights for to warn that the headlight control motors were off and then the headlights began to flicker around and then shut themselves off, the ABS brake system was off, traction control was off, the AC temperature was not holding a temperature and instead would swing constantly, and I would get a clicking noise in the passenger dash area when it failed to start. When it went in for service, they found that footwell control module was corroded due to water infiltration at some point. Previous to this, I had had an issue with water getting into the floorboards after heavy rains, contacting my local Mini dealership, I was informed to check the drain lines on the sunroofs of my car as this can become clogged and cause water to come into the interior of the car. These drain lines are known to introduce water to the location of the footwell control module to the point that other models of this same year have already had a recall.

- Aiken, SC, USA

problem #7

Feb 022017

Cooper Countryman

  • miles
In Aug/Sept 2016 the engine light in the MINIcame on and I decided to get the car scanned and the results were the same as the ones made by autozone store 1854 report id 185416102016054 showing code P0599 also reconfirmed by Napa and advance auto which not provided report but verbally the same issues with water pump/thermostat/heater control circuit with the possibility of overheating and possibility of fire. Looking at free vehucle report 2/2/17 states a recall from 01/11/2012 NHTSA campaign 12V008000 wich states the same listed in error P0599 the problem presented on my vehicle reason I stopped driving it avoiding any possibility of fire or casualty to myself or family members. I called BMW and they mentioned my behicle was past the warranty and they can not honor any repairs from this fault listed in the recall and direction given on the NHTSA report. Finally tired of politc I decided to perform repair and I was charged $469.99 as stated in invoice 1mcs186357 for customer 90898 on 2/10/2017 MINIdealer alexandria Virginia this is the same vehicle listed on complaint 10971106 panoramic sunroof which I am being charged for recalled items. Please request refund for any expenditures paid to MINIdealerships because I have to pay in order to remove my vehicle from premises or being towed out of store.

- Fort Washington, MD, USA

problem #6

Apr 262016

Cooper Countryman

  • miles
The panoramic sunroof mechanism wont operate to open and close and either stick open or close ot not closing properly causing to leak water or need repair or replacement of track, motor or controls mechanisms which have incurred users in hundreds of dollars expenditures and the manufacture doesn't admit responsibility and every time the issue happens new large bills have to be paid to repair the panoramic sunroof which has become an economic burden to MINIcooper owners for this model or the ones that offer this ammenity worldwide and usa specifically.

- Fort Washington, MD, USA

problem #5

Jun 162016

Cooper Countryman

  • 97,000 miles
A June 2016 leak in the oil pump solenoid valve resulted in required replacement of the dme (including programming) and the engine harness. This issue presented a safety problem because it occurred while driving on the expressway and resulted in extreme sluggishness of the accelerator. Safecar.gov identified MINIservice information bulletins that address the leak from the solenoid as early as 2012. More than one service bulletin (si M11 01 12 dated 6/2012, 1/2013, 1/2014) were made available to dealerships that outlined the problem and repair for this issue. Since this issue presents safety problems when driving the car, we assert the problem should have been proactively fixed. Since MINIusa has not done so, there should be a government recall to solve the problem. Furthermore, when the problem manifested in our car we were expected to cover the repair cost. This is unacceptable to us since the dealership knew about yet was not proactive in preventing the safety issue. It should be noted that when we complained to the dealership they reimbursed less than half of the repair costs.

- Muskegon, MI, USA

problem #4

Mar 012016

Cooper Countryman

  • 30,000 miles
The contact owns a 2011 MINICooper countryman. While driving at approximately 35 mph, the contact felt the vehicle downshift. In addition, the windshield wipers functioned independently and different warning lights illuminated continuously. When the contact depressed the accelerator pedal, the vehicle did not respond and the steering wheel lost power. The vehicle was towed to a dealer where the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000. The VIN was not provided.

- Santa Barbara, CA, USA

problem #3

Apr 192011

Cooper Countryman

  • 5,000 miles
The contact owns a 2011 MINICooper countryman. The contact stated that the vehicle had a loss of power and the contact had to apply force to the accelerator pedal to no avail on numerous occasions. The vehicle was taken to an authorized dealer who had the vehicle for six weeks and was not able to repair the vehicle. The authorized dealer replaced the water pump, fuel filter four sets of brakes, three batteries, ignition coils, wiring and the computer but the failures recurred. The contact had the vehicle taken to an independent mechanic who diagnosed that the thermostat housing twice, core and new battery needed to be replaced plus the computer software was updated. The independent mechanic stated that there was a false reading from the computer. The contact stated after the vehicle was repaired it had continued to jerk violently while in drive or reverse intermittently. The vehicle has not been repaired. The odometer was fluctuating and not reading properly. The vehicle had continued to jerk violently, decelerated without warning and the brakes made a loud noise intermittently. The contact had the vehicle taken back to an indpendent mechanic for further inspection and diagnosis. The VIN was not available. The manufacturer was notified of the failure several times to no avail. The approximate failure mileage was 5,000.

- Irvine, CA, USA

problem #2

May 052014

Cooper Countryman

  • 22,000 miles
Key stuck in ignition due to faulty electrical sensor. Not covered under warranty.

- Simpsonville, SC, USA

problem #1

Feb 272012

Cooper Countryman 4-cyl

  • 10,000 miles
On 12/2/11 thermostat housing sensor failed and replace on 1/18/12 second one failed. On 2/27/12 noticed oil leak. Informed that the solenoid leaking to engine is currently being replaced.

- Brentwood, NH, USA