10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 136,427 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Received a safety recall from Mitsubishi on the passenger sun visor requiring a tether strap. I called their toll free number to locate a dealer to install the tether strap as directed by the notice. Mitsubishi does not have a dealer in tucson and informed me we needed to take the vehicle to a phoenix dealer, over a 100 miles away for the repair. The cost of gas and the travel time (off work or missing school) is higher than the parts and labor for.5 of an hour labor. They have not made arrangements with a local tucson car repair facility to perform this recall, nor did they offer to send me the parts for self installation. This seems to be a very poor response to a safety recall notice. Can you assist as I know there are more of the same vehicle in tucson.
- Tucson, AZ, USA
The contact owns a 2003 Mitsubishi Eclipse. The contact stated that the hatch back and sun roof had water leakage. In addition, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,000.
- Marietta , GA, USA
- Pearland, TX, USA