1.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
140,000 miles

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problem #1

May 242016

Eclipse

  • 140,000 miles
Sears auto center in manassas, va performe an oil change on my vehicle on 5/16/2016. The engine failed on 5/24/2016 due to the oil plug falling out of the engine and all of the oil draining out. Sears has accepted responsibility for this. However, I have also uncovered a long history of consumer complaints regarding sears auto centers defrauding consumers out of thousands of dollars for unnecessary repairs, charges for repairs not done, and faulty service overall. Sears ws sued by NJ on 46 counts of auto consumer fraud, and I have uncovered hundreds of complaints registered with the attorney generals' offices in many states.

- Woodbridge, VA, USA

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