10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
28,157 miles

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problem #27

Dec 232018

Eclipse

  • 118,000 miles
Decemebr 23, 2018 I was involved in an accident on a freeway, where all the traffic suddenly came to a stop from 50 mph. As I pressed my breaks it was as though they almost didn't work causing me to strike the vehicle in front of me. The ABS light then became lit, all air bags were deployed and the car was determined totaled by my insurance company and I was not at fault.

- Hephzibah, GA, USA

problem #26

Jul 252018

Eclipse

  • 76,000 miles
The contact owns a 2009 Mitsubishi Eclipse. While driving 20 mph, the contact depressed the brake pedal and heard an abnormal crunching noise. In addition, the ABS warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes failed and needed to be replaced. The vehicle was repaired. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000.

- Bronx, NY, USA

problem #25

Apr 252016

Eclipse

  • miles
The contact owns a 2009 Mitsubishi Eclipse. The contact received notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic) however, the parts for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.

- Lexington, KY, USA

problem #24

Jul 132015

Eclipse

  • miles
The contact owns a 2009 Mitsubishi Eclipse. The contact received a recall notification for NHTSA campaign number: 15V337000 (service brakes, hydraulic). The contact stated that the parts were not available beyond a reasonable time frame and the contact was unable to determine when the vehicle would be repaired. The manufacturer was unable to provide a reasonable time frame for the repair. The contact had not experienced a failure. Parts distribution disconnect.

- Miami, FL, USA

problem #23

Apr 282016

Eclipse

  • miles
The contact owns a 2009 Mitsubishi Eclipse. The contact received notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Highland Park, NJ, USA

problem #22

Nov 102015

Eclipse

  • miles
The contact owns a 2009 Mitsubishi Eclipse. The contact stated that the brake pedal traveled to the floor when depressed. The contact notified the dealer for several months and provided no follow up calls to provide disclosure on when the part would become available. The dealer kept stating that the parts were not available and that they would call when they arrive. The contact continued to experience the brake pedal traveling to the floor. The vehicle was included in NHTSA campaign number: 15V337000 (service brakes, hydraulic) and the part was not available beyond a reasonable time frame. The contact replaced the brake pads twice while waiting an extremely long time for the repair, but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was not available. VIN tool confirms parts not available.

- Albuquerque, NM, USA

problem #21

Feb 022016

Eclipse

  • 44,000 miles
The contact owns a 2009 Mitsubishi Eclipse. While driving approximately 2 mph into a parking space, the brake pedal was depressed and the pedal traveled to the floor without resistance. The vehicle failed to slow down and crashed into the front end of another vehicle. There were no injuries and a police report was not filed. The vehicle was towed to the dealer where the exterior damages to the front end and bumper were repaired. The VIN was included in NHTSA campaign number: 15V337000 (service brakes, hydraulic); however, the part needed to perform the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 44,000. VIN tool confirms parts not available. Consumer stated Mitsubishi is denying any wrong doing on issue. Updated 6/6/18

- Marysvilles, WA, USA

problem #20

Jul 132015

Eclipse

  • miles
The contact owns a 2009 Mitsubishi Eclipse. The contact received notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic); however, the remedy was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Buffalo, NY, USA

problem #19

Jul 132015

Eclipse

  • miles
The contact owns a 2009 Mitsubishi Eclipse. The contact received a recall notification for NHTSA campaign number: 15V337000 (brakes, hydraulics) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect. The VIN was not available.

- Willmington, NC, USA

problem #18

Jan 192016

Eclipse

  • 46,000 miles
The contact owns a 2009 Mitsubishi Eclipse. The contact stated that while driving at 20 mph and going down hill with acceleration, the brake pedal failed to respond. As a result, the front driver side air bag failed to deploy. The contact crashed into a concrete base. The impact caused the rear of the driver seat to detach the over head light and the console fractured. The contact sustained bruises to the right side of her body head, back shoulder, hip and knees that required medical attention. A police report was filed. The contact received notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 46,000.

- Rawlins, WY, USA

problem #17

Jul 152015

Eclipse

  • miles
The contact owns a 2009 Mitsubishi Eclipse. The contact received notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic) and the dealer was unable to provide the part to schedule the recall appointment. The manufacturer was contacted several times and was not able to provide a time frame for when the part would become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Allentown, PA, USA

problem #16

Jul 212015

Eclipse

  • miles
The contact owns a 2009 Mitsubishi Eclipse. The contact received a notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Margate, FL, USA

problem #15

Jan 142016

Eclipse

  • 20,000 miles
The contact owns a 2009 Mitsubishi Eclipse. The contact stated that while the driver was driving at 65 mph, the brake pedal failed to engage without warning. As a result, the contact crashed into the rear end of another vehicle. A police report was filed and there were no injuries reported. The vehicle was towed to the contacts residence. The contact received notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 20,000.

- Burbank, CA, USA

problem #14

May 222015

Eclipse

  • miles
On May 22, 2015 Mitsubishi filed a recall (Mitsubishi campaign# sr-15-004/NHTSA recall # 15V337) for the ABS hydraulic unit of which my vehicle is affected. Aside from one letter I received late July informing me of the recall, I have not heard again from them regarding this matter. Calling local dealerships has resulted in responses of the parts required for the repair are not yet available. Even checking the recall status on Mitsubishi's website shows that the repair is still not yet available. It has been almost eight months since the recall was filed for a serious danger and there is no end in sight. It is ridiculous to have a major issue with the brakes and no know if or when it may get fixed. Mitsubishi has acknowledged that this is a problem, but their actions are showing that they could care less. No one I have spoken to at Mitsubishi motors of North America has any idea when parts may become available and their only response is to go to the dealer and pay to have the parts replaced and then file for a reimbursement claim under the recall which may not even be approved. If I can do that, why am I unable to have my vehicle serviced with the same parts under the recall? I understand needing time to source new parts that incorporate the new design, but Mitsubishi has far exceeded a reasonable timeline which is negligent and causing unnecessary risk.

- Bellevue, WA, USA

problem #13

May 222015

Eclipse

  • miles
The contact owns a 2009 Mitsubishi Eclipse. The contact received notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribute disconnect.

- Davie, FL, USA

problem #12

Jul 142015

Eclipse

  • 72,000 miles
TL- the contact owns a 2009 Mitsubishi Eclipse. The contact stated that after hitting a bump at approximately 25 mph, the brake pedal seized without warning. The failure occurred on approximately ten occasions. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The vehicle failure mileage was 72,000.

- Edgewater, NJ, USA

problem #11

Jul 102015

Eclipse

  • miles
The contact owns a 2009 Mitsubishi Eclipse. The contact received notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jackson, NJ, USA

problem #10

Jul 152015

Eclipse

  • miles
The contact owns a 2009 Mitsubishi Eclipse. The contact received notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Wallingford, CT, USA

problem #9

Nov 022013

Eclipse

  • 60,000 miles
The contact owns a 2009 Mitsubishi Eclipse. The contact stated that the brake pedal was depressed and traveled to the floorboard. The contact stated that there was an increase in stopping distance. The vehicle was taken to the dealer where the failure was unable to be diagnosed. Years after the initial failure, the contact received notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic). The dealer stated that the remedy was still under development. The manufacturer was notified of the failure. The failure mileage was 60,000. VIN tool confirms parts not available.

- De Soto, IL, USA

problem #8

May 082012

Eclipse

  • miles
The contact owns a 2009 Mitsubishi Eclipse. The contact stated that the brake warning light illuminated intermittently. The contact stated that when the brake pedal was applied it was difficult to depress. The vehicle was taken to the dealer more than twice for repairs but the failure recurred. The contact later received notification of NHTSA campaign number: 15V337000 (service brakes, hydraulic) and stated that two dealers were contacted and unable to determine when the part would become available to repair the vehicle. The contact mentioned that excessive force was required in order for the vehicle come to a stop. The manufacturer was notified of the failure and was unable to determine when the part would become available. The VIN and failure mileage were not available.

- Tuscaloosa, AL, USA

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