10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Two weeks ago I noticed my driver side floor was wet which I assumed was from the umbrella with all the rain. However as of last week it remained wet to the point of soaking whenever the A/C or defroster runs. It was checked by carmax tech, who advised it is due to the HVAC drainage deteriorating & water building up in the floor board. To repair the cost is over $1100. The tech informed that Mitsubishi is aware of the poorly design however never recalled on any of the vehicles. After investigating I found Mitsubishi technical service bulletins informing service mgrs, warranty processor, technicians, etc. Of the issue & how to repair (bulletins dated September 2008 & again August 2011 extending the years of vehicles that would experience the issue). To date I have never received any letter from the manufacturer regarding this problem which they are well aware this could cause electrical issues if not repaired including a fire. I have spoken with a technician at the Mitsubishi dealership who informed he was very familiar with the problem & quoted the same price. He never mentioned a recall or bulletins they had received on the matter. I believe this should be a recall/repair at their expense not the consumers.
- Hiram, GA, USA
- Longview, TX, USA