Need for radio code not furnished by mitsubshi dealer in alhambra, ca had to purchase new battery, radio would not work after, contacted dealer and was informed we had to bring the car in, instead of giving me the code to input myself, as I am perfectly able to do. I feel this is a deliberate con job to get more from helpless customers, the Mitsubishi manual says we are to receive the code when we original the vehicle and no code was given, the dealer said it could cost up to $100 dollars, which we do not have just laying, I feel that the California attorney general of California would like to find out how your dealers are trying to use this as way to get more money out of their customers. All we want is the code of our 2000 Mitsubishi gallant [xxx] we feel this is not asking very much. So please send our code and this matter will be ended. Updated 07/27/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- West Covina, CA, USA