10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,040 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased a 2003 Mitsubishi Galant in December 2002. Since purchasing the car the brakes and rotors have been replaced every year. Also, there is a huge list of other parts and replacements that have been done; the most recently timing belt, water pump, valve cover and gasket, heater hot water control, valve, thermostat for cooling system, etc. This car only has 44,000 miles, and it works as if it has over 200,000 miles.
- Columbia, MD, USA
Brake rotor getting warped causing vibrations, machined(lathe) each time and I wanted new rotors. It happened at around 18,000 and 9 months later 24,000 same problem. The third time at around 32,000 they blamed me for the causes from poor driving, non rotation of tires, torque of wheels, etc. I am the driver most of the time of this car since it's the newest of 5 cars and I am the most experienced. I never had this problem with my Honda, Subaru, Toyota, and Mazda. I spoke to Mitsubishi customer relations officers to no avail. They insist it is wearable item and it's not covered although the first time the officer told me when I asked for new rotor they will do it the next time since it was just turned(lathe). But the second time they deny telling me that and wanted me to pay the dealer to have it opened and have it inspected. I just left, why pay them for what I feel a warranty issue.
- Chapel Hill, NC, USA
I purchased my car on August 10. 2005, at approximately 32,000 miles. On November 8, 2005 I was driving on I-285. I went to apply my brakes, but my car failed to stop, and skidded for up to a minute. On November 11, 2005, I had my car serviced at the Mitsubishi dealership. It was stated that my back brakes, were not working and needed adjusting, causing the front brakes to have to do all the work. This is turn caused the front rotors to overheat and become warped. The dealership turned the front rotors, and adjusted the back. One week later on November 18, 2005, I was driving on donald lee hollowell parkway, when a driver in front of me slammed on her brakes. I in turn put on mine but the car did not stop and skidded into the back of her car, causing an accident.
- Atlanta, GA, USA
When the brake pedal was applied, they failed to respond which caused the consumer to hit a guardrail. The vehicle was serviced in Aug of 2003 and the consumer wa told the rotors were bad. Three months later the rotors went bad again and the dealer machined them and two days later the accident occurred. The consumer stated the air bags did not deploy.
- Middletown, DE, USA
- Somers Point, NJ, USA