10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
101,000 miles

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problem #1

Sep 152017

Lancer

  • 101,000 miles
I bought my 2014 Mitsubishi Lancer in Nov. 2014 at long lewis Ford in florence, al, where I received all regular maintenance and service performances for it. On Sept. 15, 2017, I was driving down the road in my 2014 Mitsubishi Lancer and experienced complete engine failure (while in motion), creating a safety hazard. Once the system failed, I could no longer accelerate and could only "coast" to try and find a safe spot to brake. When I opened the hood, the main relay had caught fire, was black, burnt up, and melted on the inside. I couldn't get my car to go in neutral or any systems to work to get it completely off the road, creating another safety hazard, and had to have it towed. A sales tech met me with a new relay that I purchased. The new relay did not get my car moving again because when the relay (that was in my car when I bought it) caught fire, it caused damage to the computer/ECM. When giving the part numbers from my relay and ECM/computer for replacements, the parts specialists and I realized that the part numbers for the computer/ECM matched only a 2015 computer/ECM, and there was not a matching part number for the relay as that exact one was unobtainable, and a different one that was compatible had to be purchased. I have recently learned that there is a recall for the 2015-2017 Mitsubishi Lancer relays because there is a defect in the relay which causes complete engine failure. I would appreciate an investigation being performed to see if the 2014 Mitsubishi Lancers should be included under this recall as I have experienced the same relay issue, safety hazard and concerns, and also due to the fact that my 2014 Lancer has a 2015 system in it. I need to make certain whether the relay that was put in my 2014 Lancer when built, and when replaced, was/is not defective. Please advise if I need to direct this safety concern to another appropriate administrator.

- Lexington, AL, USA