10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
41,000 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #6

Oct 252023

Lancer

  • miles
Vehicle has aprox. 100K miles on odometer as of time of complaint. Vehicle has been repaired for transmission "slow down" message before. Vehicle hesitates for aprox. 1-2 sec. Before moving from a stop. Vehicle then proceded to completely stop and not drive while "drive" range was selected. Vehicle was stuck in traffic until driver was able to put vehicle in park, shut off, and restart engine. Similar problem with outlander vehicles of similar age and same transmission, caused by faulty tcm software. Multiple vehicles affected by similar faults.

- Ontario, CA, USA

problem #5

Jan 162020

Lancer

  • miles
The contact owns a 2014 Mitsubishi Lancer. The contact stated that while driving at various speeds, slow down message displayed on the instrument panel as the vehicle stalled. The vehicle was pulled over and restarted and operated as designed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission was defective and needed to be repaired or replaced. The vehicle was not repaired. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was unknown.

- Rio Rancho, NM, USA

problem #4

Dec 182018

Lancer

  • 35,000 miles
The ayc pump(AWD pump) keeps saying it's going out and this happens to multiple people. A lot of other owners have the exact same experience. The pump needs to be relocated and replaced at Mitsubishi's cost. It's not fair to the buyers that we were paying for a car that we had to buy 1 $1700+ part and labor. It should be a safety concern because if the pump goes while driving it is a safety hazard. In winter of 2018 was my first year in snow with it. About February whenever the weather would get above 40 degrees, the tarmac light would start to flash signaling the pump is failing.

- Greeley, CO, USA

problem #3

Sep 152017

Lancer

  • 101,000 miles
I bought my 2014 Mitsubishi Lancer in Nov. 2014 at long lewis Ford in florence, al, where I received all regular maintenance and service performances for it. On Sept. 15, 2017, I was driving down the road in my 2014 Mitsubishi Lancer and experienced complete engine failure (while in motion), creating a safety hazard. Once the system failed, I could no longer accelerate and could only "coast" to try and find a safe spot to brake. When I opened the hood, the main relay had caught fire, was black, burnt up, and melted on the inside. I couldn't get my car to go in neutral or any systems to work to get it completely off the road, creating another safety hazard, and had to have it towed. A sales tech met me with a new relay that I purchased. The new relay did not get my car moving again because when the relay (that was in my car when I bought it) caught fire, it caused damage to the computer/ECM. When giving the part numbers from my relay and ECM/computer for replacements, the parts specialists and I realized that the part numbers for the computer/ECM matched only a 2015 computer/ECM, and there was not a matching part number for the relay as that exact one was unobtainable, and a different one that was compatible had to be purchased. I have recently learned that there is a recall for the 2015-2017 Mitsubishi Lancer relays because there is a defect in the relay which causes complete engine failure. I would appreciate an investigation being performed to see if the 2014 Mitsubishi Lancers should be included under this recall as I have experienced the same relay issue, safety hazard and concerns, and also due to the fact that my 2014 Lancer has a 2015 system in it. I need to make certain whether the relay that was put in my 2014 Lancer when built, and when replaced, was/is not defective. Please advise if I need to direct this safety concern to another appropriate administrator.

- Lexington, AL, USA

problem #2

Oct 202017

Lancer

  • 75,000 miles
Vehicle has cvt transmission and when the car and engine are cold the transmission will not move the car. Car revs to 1500-2000 RPM amd will eventually begin to creep forward. Car only had 75,000 miles but as we are the 2nd owner Mitsubishi will not warranty although the original owner warranty is 100,000 miles and there is already a tecall on this same transmission in the outlander.

- Greeneville, TN, USA

problem #1

Aug 292016

Lancer

  • 35,000 miles
After about 35,000 miles a warning light came up saying asc service required. After further inspection it turned out to be that the AWD pump was out. The light comes on meanwhile I drive around.

- Denver, CO, USA