On 09/15/2018 at roughly 11:30 am while operating my 2014 Mitsubishi Lancer evolution X with 32, xxx miles I experienced a loss of power, increased exhaust noise and the illumination of powertrain fault lights on the instrument cluster. After pulling off the roadway to inspect the issue a small engine bay fire had been found (chard paint/insulation and a still smoldering wiring harness). After ensuring that the fire was out and safe the vehicle was brought to the dealership that it had been purchased from (mangino Mitsubishi of clifton park) and dropped off. The car is useless in its current state and had to be tow from the dealership to a storage facility where it has been ever since. But I refuse to report the damages to my insurance because I should not have to cover damages caused by bolts that were installed improperly at the factory. I have spoken with the technicians and service advisers at the dealership. They've informed me that a failure like this should never happen if the bolts are properly installed and that they don't see why it wouldn't be covered under warranty. It is my belief that Mitsubishi is trying to avoid blemishing there reputation and is refusing to admit to a fault that caused a fire in a vehicle. I don't believe this is an appropriate way to run a business. It is unsafe and unethical and am asking for assistance to receive the benefits of the warranty that I paid for.

- Gloversville, NY, USA

On September 2, 2014, I purchased a 2014 Mitsubishi Lancer evolution gsr. On October 17, 2014, with a little over 2700 miles the service/maintenance light comes on and I drove the car to Mitsubishi to have them check the car out. On October 21, 2014, I returned to dealer and the car was immediately was driven inside and placed on a lift to be inspected. I was told by the service manager that it would be a longer wait then expected due to Mitsubishi's head office being located in California, and time zone difference. I was not given a loaner car, standard practice on a brand new vehicle with full warranty and he ( svr. Manager) did not give me any information while I waited. The next day, I received a call from VIN from Mitsubishi service department who told me Mitsubishi, wants to get authorization from me to break down the cars engine/transmission in order to move forward and it would cost me $1100, if they saw that it wasn't a defect on Mitsubishi's part. I gave the authorization and was called again by VIN, who advised me that the car had a defective seal and the car is covered under warranty. On October 22, 2014, at about approx. 4:25pm I received a call from Mitsubishi service department to give me a new update on the defective parts and repairs. VIN told me that the clutch & fly wheel had burned out and that Mitsubishi was no longer going to cover repairs, which had now reached $3,200. This is an expensive car from mitsubshi; we bought it with 11 miles on it and it is inconceivable that a brand new car can have such defective problems. Mitsubishi is not upholding their responsibilities and we feel we have been sold a lemon. How can a vehicle go in for an oil leak and suddenly have all these major issues? October 27th I was told by the district manager of Mitsubishi that the car was not going to be covered and Mitsubishi told me to "do as you please."

- Brooklyn, NY, USA