10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 14,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When having to brake with any suddenness at all, I met two extremes. They either engaged so abruptly everything was thrown forward, or they failed to engage enough. Sudden- I describe this type of braking as when being cut in front of. The necessity to brake in this manner would throw my dogs and belongings into the floor. It happened frequently enough to make an impression. It seemed irregular to me. Extreme- #1: I encountered a pile-up of traffic unexpectedly and outside of the usual slowing areas for the highway. I had to slam on my brakes. The car did not slow sufficiently. The dogs were not thrown to the floor. I avoided collision by moving to another lane. A terrifying moment, but the brakes resumed normal functions under normal conditions. #2- as I drove around a mountainous bend and negotiated some traffic, I was faced with a car at a full stop at a pedestrian crosswalk a short distance ahead of me. I slammed my brakes. The car didn't slow enough. Nothing was thrown forward until the collision. As my foot was fully pressing down on them, I question if the brakes malfunctioned under extreme braking again. Normal- (2000 miles on the car)I approached a stoplight at the end of a steep road. The brakes made a grinding sound and a mechanical pop-like sound. I let off of them then reapplied slowly several times until the car stopped. The sound repeated every time I braked. It sounded as if I continued to brake, they would break. The noises dissipated after I continued. I reported it at my first oil change. He said they were fine. On review at the salvage lot, the brakes appear normal yet remarkably shiny and unused for 14,500 miles. Other: The airbags did not deploy though the car totaled. The display was often in french though english was selected. I do not know if the brakes are in any way run by the computerized part of the car so I add this detail.
- Minden, NV, USA
The contact owns a 2018 Mitsubishi Mirage. The contact stated that while at a stop, and attempted to make a turn, the vehicle accelerated and crashed into a railroad track without warning. The air bags did not deploy. The contact did not sustain any injury. A police report was filed. The vehicle was damaged and was towed to a body shop where the vehicle was repaired. The contact later received notification of NHTSA campaign number: 17V686000 (19V330000) (air bags). The dealer was not called. The manufacturer was called at 888-648-7820 and no one answered the phone. The failure mileage was 6,502. Parts distribution disconnect.
- Duncansville, PA, USA
The contact owned a 2018 Mitsubishi Mirage. While driving approximately 25 mph, the contact lost control of the vehicle and it flipped over three times. The frontal air bags did not deploy. A police report was filed. The vehicle was destroyed and towed. The fire department was present and a fire report was filed. The driver and a passenger were injured, taken to the hospital by ambulance, treated, and released. The contact also stated that the vehicle was taken to Mountaineer automotive (615 N eisenhower drive, buckley, wv, 25801) to be repaired per NHTSA campaign number: 17V686000 (air bags) three weeks prior to the crash. The vehicle was not taken to the dealer afterwards for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 5,000.
- Summersville, WV, USA
- Elgin, TX, USA