10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,975 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The issue began in 2004 when my vehicle was 1 year old. The temperature control knob became frozen and you could not turn it from heat to air conditioning or the other way. I spent $23,000 on this car and you could not turn from air conditioning to heat at will only a mechanic can manually turn it underneath the vehicle and then only put it on hot or cold. One time I was driving 600 miles for an emergency with the knob stuck on air conditioning and I was not able to turn it to heat. It was below freezing temperatures and the window fogged up because I was not able to put the defroster on. I had to continually pull over to wipe off the window and the frost. There could have been an accident if I had not continually pulled over. 2002 to 2007 lancers and Outlanders have this problem. It was a design flaw by the manufacturer but they will not own up to this dangerous problem. I have had it to a mechanic many times but they cannot fix it. I do not understand why Mitsubishi is not forced to fix this for consumers when this is clearly a dangerous problem if you cannot use the defroster. I should not be made to pay for something when it is a manufacturing flaw. There are 1000S of vehicles on the road with this problem and Mitsubishi will not own up that this is a clearly safety issue. The consumer has no power in this situation I have called customer service and am told they will do nothing about it unless it's recalled. Thank you for your help in this matter I have no place else to get help with this and I can't afford another vehicle. This is wrong Mitsubishi allows cars on the road with this problem and turns a blind eye to potentially dangerous situations. Thank you for your assistance.
- Amarillo, TX, USA
Have had a constant squeal and pulling and drifting in Outlander for the last 4 months. Have had it checked out 3 times before. Today it was louder and car did not feel right. Got off the highway and car power was lost. Manuervered car to right hand side. Turned everything off. Turned car back on and it was "fine". called roadside assistance and was disconnected three times. Called 411 went straight to closest dealer who went for ride a long and said it was fine. Drove towards home and car was not driving right still drifting more, squeal was back, strange acceleration noises, speedometer seemed off, taching was high. Went to dealer closest to home. They are looking at it now.
- Ansoonia, CT, USA
Car was parked with key out of the ignition. Car rolled backwards and struck tree.
- Saint Louis, MO, USA
- Amarillo, TX, USA