10.0
really awful- Crashes / Fires:
- 3 / 1
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 160,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Air bags did not delpoy during crash. The vehicle was totatled and I no longer own the vehicle.
- Carmel, IN, USA
The contact owned a 2003 Mitsubishi Outlander. While driving various speeds at night, the headlights intermittently illuminated. The contact coasted the vehicle to the side of the road, waited a while, and was able to resume driving. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The vehicle was not taken to a dealer. The manufacturer stated that the vehicle was not included in a recall. In addition, the contact crashed into another vehicle while driving 30 mph. The air bags failed to deploy. The contact sustained head injuries that required medical attention. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer. The vehicle was destroyed. The manufacturer was contacted. The approximate failure mileage was 160,000.
- Roswell, GA, USA
The contact owns a 2003 Mitsubishi Outlander. While driving approximately 30 mph on normal road conditions, the rear brake lights activated without the brake pedal being depressed. The failure occurred spontaneously whenever the vehicle was in operation. In addition, the SRS warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. The vehicle was taken to an authorized dealer for diagnostic testing and they stated that the failure was related to the electrical system. The vehicle was previously repaired according to NHTSA campaign id number 03V194000 (electrical system;wiring, interior/under dash); however, the recall remedy did not correct the failure. On a separate occasion, the instrument cluster failed and the contact noticed a burning smell inside the passenger compartment. Also, the accelerator pedal would become stuck without warning when it was depressed and the front driver's side seat belt retractor was inoperative. The webbing failed to extract. The failure mileage was 82,000 and current mileage was 99,000.
- Princeton, ME, USA
- Beaufort, SC, USA