4.0

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,100 miles

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problem #1

Jul 022009

Outlander

  • 30,100 miles
Side view mirrors I am a senior citizen, average height 5'3". I have contacted Mitsubishi motors to complain about the side view mirrors on my car, to which they responded 'the side view mirrors meet U.S. safety standards'. I have been terribly concerned about my Mitsubishi Outlander's oversized side view mirrors, both on the driver as well as passenger sides. They are not only awkwardly placed, heightwise, but are also hinged in a way that creates huge blind spots on both sides. They obscure my vision, creating blind spots when changing lanes, when making turns, at pedestrian crossings. I have to stop for several minutes to clear both sides, in addition, I have to raise myself in my seat to clear the height of the mirrors. I have had innumerable 'near misses' because they block my view of approaching cars to my right/left. The reason I finally am writing to you is because I almost hit a pedestrian a few weeks ago, due to the mirror blocking my vision of the individual crossing. In addition, they have been knocked off because they extend so far from the mainframe of the car, causing me huge repair costs. I request you advise me how to get Mitsubishi's attention to remedy this huge problem, and how I can pursue this matter so that this design flaw is rectified. I have contacted consumer reports and they provided me names of several agencies that I am contacting as well.

- Fitchburg, WI, USA