The contact owns a 2007 Mitsubishi Outlander. The contact stated that while making a left turn at 10 MPH, the steering wheel jerked violently. The vehicle was stopped, and the contact became aware that the tire turned inward. The vehicle was towed to a dealer where it was diagnosed that the front sub frame, drive axle, lower control arm, ball joint, and tie rods needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- South Hadley, MA, USA

The contact owns a 2007 Mitsubishi Outlander. The contact stated while driving 20 MPH, the front driver's side A-arm separated from the vehicle and the vehicle stopped abruptly, causing the contact's body to slam against the steering wheel. The contact sustained back pains and received medical assistance. Upon towing the vehicle, the contact noticed that the entire subframe was severally corroded. The vehicle was towed to the contact's residence. The vehicle was then towed to the dealer, where the subframe was replaced. However, the dealer did not replace other corroded components. Additionally, the contact stated that the vehicle began to leak fluids after the repair was completed. The contact stated while driving 35-40 MPH and making a turn, the brake pedal was depressed but went to the floorboard and failed to respond. The contact engaged the electronic parking brake but it failed to respond. The contact then purposely crashed the passenger's side of the vehicle into the guard rail in order to stop the vehicle. The driver's air bag exploded, propelling burning chemicals that burned the contact's left arm. The contact did not seek medical assistance. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 157,000.

- New Creek, WV, USA

I have been having problems with the wheel turning towards the left. Once I went to Firestone and got tires I was told the my suspension is very loose. It is getting more hard to control the steering.

- Chicago, IL, USA

The contact owns a 2007 Mitsubishi Outlander. The contact stated while driving 60 MPH, the vehicle was wobbling. The tire pressure monitoring system warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the front subframe was corroded and the front lower control arms and ball joints needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 16V458000 (Suspension); however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 141,524.

- Chicago, IL, USA

Our 2007 Mitsubishi Outlander has several rotted out holes the size of half dollar coins in our crossmember which is connected to the control arms and it is making a loud banging sound when we hit any bumps.

- North Royalton, OH, USA

Left front of vehicle is vibrating/ jerking steering wheel side to side with what sounds like something rubbing hard enough to jerk car side to side. Making a banging noise when turning as though front suspension is broken. I see there is a recall for this issue. I purchased the Outlander from a dealership used and was told fixing the recalls wasn't their problem after signing paperwork. Unknown history as I was lied to about issues and salesman was fired. I believe this is a recall issue.

- Port St Lucie, FL, USA

Mechanic said my axle boot lock and strut spring broke and I need a new passenger front axle coil spring. Loud bang woke us up while car was in driveway. Related to recall NHTSA campaign id: 16V458000? also power steering leaking every time we fill it, that also might have a recall from what I saw. Mitsubishi dealer said there are no recalls for my car but seeing similarities with what is wrong with my car. Car was just sitting in my driveway when it anpped

- Holland, MI, USA

The contact owns a 2007 Mitsubishi Outlander. While driving approximately 15 mph, the front driver and passenger side suspension collapsed. The vehicle was towed to an independent mechanic who diagnosed that the subframe was rusted and caused the engine cradle to fracture. The vehicle was repaired. The vehicle was included in NHTSA campaign number: 16V458000 (suspension). The dealer and manufacturer were not notified of the failure. The failure mileage was unknown.

- Cuyahoga Falls, OH, USA

My son only weeks ago was given his mother's 2007 Outlander as an upgrade to his former vehicle. Days ago, he found pieces of the sub frame breaking off underneath after hearing an odd noise during operation. This vehicle was purchased new in 2007 in omaha, ne. Mitsubishi's recall for sub frame corrosion does not include vehicles purchased in Nebraska as it isn't in the narrowly defined "salt belt" (although Iowa is included). If you have never been to omaha, ne during the winter you would know that the city puts as much salt and salt brine on the roads as anywhere else in the nation--winter weather, I.e. snow and ice-- in omaha is severe. Vehicles that are operated regularly in the omaha area rust prematurely and that is a fact. This vehicle is now unsafe to drive and the value is probably near zero but Mitsubishi will not cover the cost to repair. The NHTSA should extend the sub frame recall to other states where the use of road salt is extensive I.e. Nebraska, Colorado, Utah, etc...this is a travesty and should be rectified immediately before someone is severely injured or killed driving these vehicles.

- Grapeveiw, WA, USA

Took my 2007 Mitsubishi Outlander XLS V-6 to dealership for several recalls including recall no. 16V-458 / sr-16-003 on May 05, 2018. I picked up my vehicle and was told it did not require the cross member replacement and the anti corrosion spray was performed. Around 7:00 pm edt Saturday, March 23, 2019 while entering a exit lane on us 119 northbound at the green road exit, my car made a loud grinding sound and starting pulling very hard to the left and came to an abrupt stop after approximately 10-15 feet. Fortunately, I was entering the turn lane and was slowing down or it could have easily force me into the medium divider or even into oncoming traffic. I could not move the vehicle forward and put my emergency flashers on to avoid being rear ended by oncoming traffic. I was very concerned as I had my 3 year old grand daughter with me and it is a very congested area. I tried to exit the vehicle to see if I could determine what was wrong. The driver door had to be forced open as I later discovered after exiting the vehicle that the from left fender had been pushed back into the door area by the front tire. After a quick inspection it appeared the control arm broke. After removing the tire, it was evident that the cross member had separated from the vehicle due to extreme corrosion causing the loss of control and abrupt stop. This is the exact problem I had taken it into the dealership for the recall and was told mine did not need replaced. I am attaching pictures of the vehicle to show the missing and broken cross member. There is no way this corroded to the failure point since the recall repair was allegedly completed. Further more, if treating the area was supposedly sufficient to prevent further corrosion (as opposed to the replacement of the cross member), this failure should not have taken place. Therefore, every cross member should be replaced!

- South Charleston, WV, USA

I crashed my car due to the rotting away of my sub frame and control arms, Mitsubishi is not taking responsibility. The car has been sitting at crown Mitsubishi and they only jwant to fix the recall

- Clearwater, FL, USA

Passenger side front coil spring fractured and separated while driving. This same issue was previously reported to NHTSA (complaint number: 11012748) for driver side front coil spring as well as to Mitsubishi North America (but got nowhere).

- Douglaston, NY, USA

On January 2, 2018 our local overnight temperature was a negative (-)20 degrees F. that morning while still in my driveway, both front coil springs broke and the right front coil spring penetrated the inner sidewall of the 18" tire and this resulted in the tire becoming two distinct pieces. If this had happened while driving on the road, it could have resulted in a serious and possible deadly accident. Upon contacting my dealer, I was told that upon searching the Mitsubishi database, that a tsb 14-33-002 was no longer posted at the dealer internet access point, apparently it had been purged from the system. I learned of tsb-14-33-002 by other searching online. Mitsubishi would not cover the failure, despite it's seriousness to public safety. I am concerned that 2007 Mitsubishi Outlanders have a metallurgy problem or faulty manufacturer's design, and should be the subject of a national safety recall - at least in colder climate states that use calcium chloride or salt on their roads. I have the car currently in a heated garage awaiting an inspection by NHTSA or Mitsubishi. My complaint in writing to Mitsubishi remains unanswered. I suggest that if these vehicle suffer failed front coil springs and are involved in an accident, that the broken coil spring will be considered a result of the accident rather than the cause of the accident. If there is a chain collision involving other vehicles, then again the driver may be blamed as the cause, when in reality the failed spring was the cause. Suggestion: NHTSA might check for all sub-zero temperature accidents involving 2007 Outlanders and determine if they suffered broken front coil springs and a torn up front tire. Photos attached to this report. Additional photos can be taken once the replacement $260. Springs arrive and we replace them, documenting our findings. I am willing to submit for metallurgy tests.

- Plainfield, NH, USA

Front driver side coil spring broken. When pulling out from parking lot heard a rattle and popping sound had it check by a mechanic and found that the spring was broken

- West Union, OH, USA

The contact owns a 2007 Mitsubishi Outlander. The contact stated that while driving at 50 mph, the contact heard a clanking noise coming from under the front of the vehicle. The vehicle was taken to island auto group dealer located at 1590 hylan blvd, staten island, NY 10305 where it was diagnosed both front coil springs had failed due to corrosion and needed to be replaced. The vehicle had previously been serviced under NHTSA campaign number: 16V458000 (suspension). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 157,720.

- Keyport, NJ, USA

Driver's side front coil spring fractured and separated while driving.

- Douglaston, NY, USA

Recall issued August 2016 for possible corrosion on cross member. Vehicle taken to dealer, inspected, anti rust agent applied to cross member. On subsequent visits to two independent garages for service we were advised of severe corrosion of under carriage, steering parts, and suspension. The first visit was in October 2016, second visit in February, 2017. It is evident the work done by the dealer was unsatisfactory. The cross member and related parts affected by this corrosion need to be replaced. And steering, supension

- Lititz, PA, USA

Received a recall for manufacturer recall numbersr-16-009 NHTSA recall number16V791 recall statusrecall incomplete, remedy not yet available summary in the event that water drops down through the back side of the front deck garnish (the body piece between the hood and windshield), the front wiper link ball joint may experience excessive moisture and corrode. If this occurs, the resin case of the ball joint will wear prematurely due to the ball joint corrosion and the wiper link may ultimately separate causing the windshield wipers to stop operating. I've been in contact with my local dealer and nothing has been resolved 6 months later I keep being told the parts haven't come in yet. I also received a for a corrosion issue on the lower control arm in August of 2016 same as my other recall no answers for that many months later

- Hazlet, NJ, USA

The contact owns a 2007 Mitsubishi Outlander. The contact received notification of NHTSA campaign numbers: 16V791000 (visibility), 14V564000 (exterior lighting), and 16V458000(suspension). The contact was unable to get the recalls completed due to the hours of operation of the dealer and the distance needed to be traveled. The manufacturer was notified of the failure, but did not offer any assistance. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 16V791000 (visibility). Parts distribution disconnect for NHTSA campaign number: 14V564000(exterior lighting) and 16V458000 (suspension).

- Knoxsville, TN, USA

The contact owns a 2007 Mitsubishi Outlander. The contact was advised of NHTSA campaign numbers: 16V791000 (visibility) and 16V458000 (suspension) associated with the vehicle. When the vehicle was in the park position, the contact was unable to shift into drive. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,000.

- Abington, PA, USA