10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 66,692 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On April 12th, Thursday night around 8 pm, I was heading near the I-290/ I-90 intersection, riding on I-90 West. I heard a sharp crack in the front of the car. I lost power steering, check battery charge light came on and within 2-3 minutes, engine overheating light came on. I brought my car to a stop in a safe area between the intersecting highways. A highway worker protected me with his safety truck till aaa tow truck took my car to the local schaumburg Mitsubishi dealer any steps you took to isolate the problem, such as checking for floor mats. Be specific about what you did and how you did it. The dealer/service personnel found that the belt tensioner bearing was pulling out and the belt was not riding on the pulley correctly. The tensioner was replaced and the serpentine belt was replaced I believe this is a design fault with the belt tensioner/ bearing and should be fixed for these cars. A simple google search will show this is a fairly common problem
- Schaumburg, IL, USA
The contact owns a 2013 Mitsubishi Outlander. While driving 30 mph, there was an abnormal grinding noise and the vehicle stalled without warning. The vehicle was taken to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 99,000.
- Lasalle, IL, USA
The contact owns a 2013 Mitsubishi Outlander. The contact stated that while driving 25 mph, the vehicle stalled without warning. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 5,600.
- Norcross, GA, USA
- Golden Valley, MN, USA