The contact owns a 2016 Mitsubishi Outlander. The contact stated that while driving at low speeds and merging off the highway and entering the cloverleaf, the brake pedal was depressed but the vehicle failed to respond. The contact was able to coast off the roadway. There were no warning lights illuminated. There was an abnormal rumbling sound heard. The vehicle was towed to the residence. The tow truck mechanic informed the contact that the screws to the calipers were missing. The contact called the local dealer and was informed that unknown repairs were completed in 2018; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 62,000.

- Maple Grove, MN, USA

The contact owned a 2016 Mitsubishi Outlander. While driving 35 mph, the check engine, ABS, and temperature warning indicators illuminated. While depressing the brake pedal to slow the down, the vehicle failed to stop and crashed into a cement barrier. The contact sustained back and neck injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was destroyed. The VIN was included in NHTSA campaign number: 17V609000 (electrical system). The contact called don jackson Chrysler Dodge Jeep Ram at (770) 969-7259 (located at 3950 jonesboro rd, union city, ga 30291) and was informed that parts were not available. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000. Parts distribution disconnect.

- Covington, GA, USA