10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
43,878 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #18

Jul 252022

Outlander

  • miles
Car throws itself forward, stalls out on highway

- Auburndale, MA, USA

problem #17

Jul 252022

Outlander

  • miles
The car will no longer drive. It would throw itself forward uncontroably right before the transmission failed. Car has less than 50k mileage on it and was working normally previously.

- Auburndale, MA, USA

problem #16

Jan 252022

Outlander

  • miles
The Secret To Easily Protecting Your Gutters Here's The Secret To Automatically Protect Your Gutters Without Hassle: Innovative Gutter Guards! Let us protect your Stacey Dodier 1 message In 2019 I purchased a 2016 Mitsubishi Outlander from Mitsubishi dealership in Lagrange, Ga. I was assured that the vehicle was safe and reliable. As a precaution I purchased an extended power train warranty for $2,325. After my purchase the dealership sent emails reminding me to complete basic services such as oil change and tire rotation without any mention of transmission fluid exchange. Fast forward to January 2022 I was riding on the interstate and the transmission light flashed quickly. The vehicle stalled on the highway and I barely had time pull over and avoid being hit by other drivers. At that moment I knew something was terribly wrong with my vehicle. I had the car towed to Heritage Mitsubishi in Morrow, Ga. Around January 25th a service advisor from the Heritage Dealership informed me that the 2016 Mitsubishi Outlander that I owe almost $16,000 on needs a new transmission which would in total cost $8800. I was totally shocked and when I asked why the advisor said that the CVT transmission is expensive and the person who sold you the car should have told you to change transmission fluid every 30,000 miles. I was in shock because I had never worried about transmission issues with any other vehicles. As of now the engine light is on and I still don't feel Safe driving this vehicle

- Newnan , GA, USA

problem #15

Jan 282022

Outlander

  • miles
When driving my 2016 Mitsubishi Outlander SE down the highway last week my car began to make a shudder like feeling when I stepped on the gas. When attempting to accelerate my car my RPMs jumped and then dropped significantly making the car shake and not accelerate and instead the speed declined. I was on the highway driving and feel very fortunate that no one was behind me when my car jerked causing them to possibly rear end me and I am glad that my car did not jolt forward hitting the person in-front of me but it was a very real possibility. My car is around 98,000 miles and has had every oil change and maintenance it has needed on time and I am the second owner of this car. No check engine light or anything came on while my car was practically breaking down on the highway and there was no warning. The next day the check engine light came on for about 10 mins and then cleared itself even though the car was continuing to shake and drop and rev RPMS. I took my car to an automotive place and they told me I would need to have a new transmission put in the car and he thought I had very low miles to be having this issue and because the engine light was no longer on he test drove the car and confirmed and ran the error code in the history. After some research I noticed that there was a recall in 2016 for the transmission of my car 16v563000 stating that there is a delay in the transmission and the consequence could cause a crash and to fix the problem "software needed to be upgraded" I asked North America Mitsubishi for a report of the specific work done to the transmission to provide to my mechanic. They stated they cant do that and I don't need it and can get my transmission done at Mitsubishi where they can see the previous work done for the recall. There is a technical service bulletin for this issue its so common, I am 1 year over the 5 yr warranty and they say I have to pay for a new transmission. I was told theres no recall and nothing they can do.

- Tewksbury , MA, USA

problem #14

Nov 012021

Outlander

  • 90,000 miles
The contact's son owns a 2016 Mitsubishi Outlander. The contact stated that while driving at undisclosed speeds, the vehicle hesitated while attempting to accelerate. The contact stated that the vehicle stalled without warning. The vehicle was taken to an independent mechanic who informed the contact that the transmission module needed to be replaced. The vehicle was towed to a local dealer but was not diagnosed or repaired. The contact stated that the failure was like NHTSA Campaign Number: 16V563000 (Power Train). The manufacturer was notified of the failure and referred the contact to the dealer. The approximate failure mileage was 90,000.

- Marshalltown, IA, USA

problem #13

Mar 022021

Outlander

  • 111,130 miles
I was at a stop sign turning onto a highway, I accelerated and my car was moved into the middle of the road and my car turned off and then turned back on just a second or so later and I was able to drive again. I am not certain what happened as there were no codes thrown and the car continued to operate after turning itself back on. I am wondering if there is something in the computer programming that is faulty. When I got home, I checked all the connections and did not see any obvious faults. I also checked all fluid levels and caps just to be certain it wasn't something related to any of that somehow. It is scary though because there were vehicles coming toward me from both directions.

- Winterset, IA, USA

problem #12

Feb 192021

Outlander

  • 110,500 miles
FCM keeps blinking and alarm sounding when I started the car. My car been service at car dealership since purchased. After 100K miles they now discovered catalic converter need to be replaced per dealership. But nothing about FCM problem.

- Macclenny, FL, USA

problem #11

Jan 012020

Outlander

  • 49,000 miles
The contact owns a 2016 Mitsubishi Outlander. The contact stated that while operating the vehicle, the low beam head light failed to illuminate. Also, while depressing the accelerator pedal, the vehicle would not properly accelerate. In addition, water was present coming into the floor boards of the vehicle. The cause of the failures were not determined. The local dealer and manufacturer were not notified. The failure mileage was 49,000.

- Ridge Spring, SC, USA

problem #10

Oct 202019

Outlander

  • 74,000 miles
Vehicle hesitates when trying to accelerate. Loss of power and delay.. lights inside on on dash flicker and headlights flicker and dim in and out. I do not have any photos. This has been happening for about a year.

- Pensacola, FL, USA

problem #9

Sep 152019

Outlander

  • 900 miles
On September 2019 around 10:45 pm, Mitsubishi Outlander sport 2016 was the cause of garage fire at my house. The fire started in the engine /battery area after I had tried to give a jump start a day before but the car did not start. Fire was mostly contained under the hood. Since 2016, the car was mostly garaged and sparingly driven and had very very low miles not enough to get first service if I recall correctly. The interior still smells fresh car. I had registered the car with dmv as non operative status and did not renew my insurance as I was not driving the vehicle for quite some time. Even when I drove couple of time, Mitsubishi smelled like rotten eggs especially when I would start or park after a short drive. I asked the local dealer and was not told to ignore it. I have few documents from dmv, insurance and photos that I will attach. I need to be totally reimbursed for the price of the car. I do have few loan payment receipts, if needed to prove. After the fire, neither home nor auto insurance will cover the damage of the car. The burnt car is sitting in my driveway. Please help asap.

- Hercules, CA, USA

problem #8

Jan 242020

Outlander

  • 94,000 miles
My vehicle does not accelerate at times and its an issue while driving. I want to avoid getting into an accident and I do not know if its an engine or transmission issue.

- Los Angeles, CA, USA

problem #7

Oct 032019

Outlander

  • 48,700 miles
The car throttles when accelerating from slow speeds. There has been 6 recalls on the car which such an unfortunate thing. I am getting a denial from northstar Mitsubishi that this was a recall issue

- East Elmhurst, NY, USA

problem #6

Jul 202019

Outlander 4-cyl

  • 26,580 miles
My name is [xxx], E-mail address is [xxx]. I was at the victory Mitsubishi dealer for service on 7/20/19. I complaint about hesitation and reduce power when accelerating. I told them about the NHTSA campaign number: 16V563000 and mitsubishii recall number sr-16-006 on this safety issue, they refused to entertain this potential risk because mmna did not list my VIN number as possible vehicle covered by this recall. They instead offered to charge me the throttle body cleaning and change the transmission fluid. I paid for the transmission fuel change at approximately 26.600 miles in advance of the maintenance schedule. The car is still hesitating at various temperatures. I need this fixed!! and I would like an apology from the factory trained service technician that did not listen to my complaint! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bronx, NY, USA

problem #5

Mar 042019

Outlander

  • 50,000 miles
My engine has gotten louder and vibrates at lights. Was taken to the dealer they claim no codes but it is louder and ticking and has lost more power to the engine than before. The car hesitates and smells hot like a part is hot

- Gray, ME, USA

problem #4

Nov 092018

Outlander

  • 40,000 miles
The contact owned a 2016 Mitsubishi Outlander. While driving 35 mph, the check engine, ABS, and temperature warning indicators illuminated. While depressing the brake pedal to slow the down, the vehicle failed to stop and crashed into a cement barrier. The contact sustained back and neck injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was destroyed. The VIN was included in NHTSA campaign number: 17V609000 (electrical system). The contact called don jackson Chrysler Dodge Jeep Ram at (770) 969-7259 (located at 3950 jonesboro rd, union city, ga 30291) and was informed that parts were not available. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000. Parts distribution disconnect.

- Covington, GA, USA

problem #3

Nov 102018

Outlander

  • 68,000 miles
Anytime when I'm driving my vehicle I have to continuously release my foot off the gas pedal for it to attempt to shift into the next gear otherwise it continues to rev up the rpms. Also I parked my car turned it off and as I was getting out of the vehicle it the vehicle made a sound as it was trying to start but was struggling. Then it stopped. While driving the steering wheel shakes when braking

- Mims, FL, USA

problem #2

Feb 012017

Outlander 4-cyl

  • miles
2016 Mitsubishi Outlander. Consumer writes in regards to stalling engine. The consumer stated the manufacturer exceeded a reasonable amount of time completing the recall.

- San Antonio, TX, USA

problem #1

Jul 182017

Outlander

  • 27,000 miles
The contact owns a 2016 Mitsubishi Outlander. On two occasions, while driving approximately 65 mph, the steering wheel and brakes locked up without warning. The service engine warning indicator illuminated. As a result, the contact crashed into a guardrail and damaged the bumper. The air bags did not deploy. There were no injuries. A police report was filed. On another occasion, while driving, the engine locked up and the brakes failed to respond. As a result, the vehicle rolled backwards into a telephone pole. There were no injuries and a police report was not filed. The vehicle was taken to skyland auto group (255 smokey park highway, asheville, nc 28806 (828) 667-5213), but the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and did not offer any assistance. The approximate failure mileage was 27,000. The VIN was unavailable.

- Asheville, NC, USA