10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
20,456 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Mar 242023

Outlander

  • miles
I was driving down the highway with my son in the car and it started jerking and the reving up to high rpms. I decided to get off the highway where my car would not go over 40mphs and still reving. Took to a family mechanic who said to take it to the dealership for transmission problems.

- Auburn, MI, USA

problem #12

Sep 022022

Outlander

  • miles
car go's fast and take off at a hi speed' transmission slips out of gear; and stops' and can't get to go' stop at light car rolls a head' jumps to go and stops and go's slow' and jump's to

- Albrightsville, PA, USA

problem #11

Jan 252022

Outlander

  • miles
The Secret To Easily Protecting Your Gutters Here's The Secret To Automatically Protect Your Gutters Without Hassle: Innovative Gutter Guards! Let us protect your Stacey Dodier 1 message In 2019 I purchased a 2016 Mitsubishi Outlander from Mitsubishi dealership in Lagrange, Ga. I was assured that the vehicle was safe and reliable. As a precaution I purchased an extended power train warranty for $2,325. After my purchase the dealership sent emails reminding me to complete basic services such as oil change and tire rotation without any mention of transmission fluid exchange. Fast forward to January 2022 I was riding on the interstate and the transmission light flashed quickly. The vehicle stalled on the highway and I barely had time pull over and avoid being hit by other drivers. At that moment I knew something was terribly wrong with my vehicle. I had the car towed to Heritage Mitsubishi in Morrow, Ga. Around January 25th a service advisor from the Heritage Dealership informed me that the 2016 Mitsubishi Outlander that I owe almost $16,000 on needs a new transmission which would in total cost $8800. I was totally shocked and when I asked why the advisor said that the CVT transmission is expensive and the person who sold you the car should have told you to change transmission fluid every 30,000 miles. I was in shock because I had never worried about transmission issues with any other vehicles. As of now the engine light is on and I still don't feel Safe driving this vehicle

- Newnan , GA, USA

problem #10

Jan 282022

Outlander

  • miles
When driving my 2016 Mitsubishi Outlander SE down the highway last week my car began to make a shudder like feeling when I stepped on the gas. When attempting to accelerate my car my RPMs jumped and then dropped significantly making the car shake and not accelerate and instead the speed declined. I was on the highway driving and feel very fortunate that no one was behind me when my car jerked causing them to possibly rear end me and I am glad that my car did not jolt forward hitting the person in-front of me but it was a very real possibility. My car is around 98,000 miles and has had every oil change and maintenance it has needed on time and I am the second owner of this car. No check engine light or anything came on while my car was practically breaking down on the highway and there was no warning. The next day the check engine light came on for about 10 mins and then cleared itself even though the car was continuing to shake and drop and rev RPMS. I took my car to an automotive place and they told me I would need to have a new transmission put in the car and he thought I had very low miles to be having this issue and because the engine light was no longer on he test drove the car and confirmed and ran the error code in the history. After some research I noticed that there was a recall in 2016 for the transmission of my car 16v563000 stating that there is a delay in the transmission and the consequence could cause a crash and to fix the problem "software needed to be upgraded" I asked North America Mitsubishi for a report of the specific work done to the transmission to provide to my mechanic. They stated they cant do that and I don't need it and can get my transmission done at Mitsubishi where they can see the previous work done for the recall. There is a technical service bulletin for this issue its so common, I am 1 year over the 5 yr warranty and they say I have to pay for a new transmission. I was told theres no recall and nothing they can do.

- Tewksbury , MA, USA

problem #9

Aug 022021

Outlander

  • miles
MY 2016 MITSUBISHI OUTLANDER SE, is having hesitation when accelerating. This vehicle's vin number was NOT INCLUDED IN THIS SAFETY ISSUE. CONSEQ: A HESITATION DURING ACCELERATION CAN INCREASE THE RISK OF THE CRASH. PROBLEM IS WITH THE CVT - EUC transmission

- Silver Spring , MD, USA

problem #8

Jan 012021

Outlander

  • 62,000 miles
Key for doors does not unlock with the key. Original owner never used key to unlock. They said there is no recalls. This is a danger when you cannot get in car with out remote.

- Brick, NJ, USA

problem #7

Mar 022021

Outlander

  • 111,130 miles
I was at a stop sign turning onto a highway, I accelerated and my car was moved into the middle of the road and my car turned off and then turned back on just a second or so later and I was able to drive again. I am not certain what happened as there were no codes thrown and the car continued to operate after turning itself back on. I am wondering if there is something in the computer programming that is faulty. When I got home, I checked all the connections and did not see any obvious faults. I also checked all fluid levels and caps just to be certain it wasn't something related to any of that somehow. It is scary though because there were vehicles coming toward me from both directions.

- Winterset, IA, USA

problem #6

Sep 152019

Outlander

  • 900 miles
On September 2019 around 10:45 pm, Mitsubishi Outlander sport 2016 was the cause of garage fire at my house. The fire started in the engine /battery area after I had tried to give a jump start a day before but the car did not start. Fire was mostly contained under the hood. Since 2016, the car was mostly garaged and sparingly driven and had very very low miles not enough to get first service if I recall correctly. The interior still smells fresh car. I had registered the car with dmv as non operative status and did not renew my insurance as I was not driving the vehicle for quite some time. Even when I drove couple of time, Mitsubishi smelled like rotten eggs especially when I would start or park after a short drive. I asked the local dealer and was not told to ignore it. I have few documents from dmv, insurance and photos that I will attach. I need to be totally reimbursed for the price of the car. I do have few loan payment receipts, if needed to prove. After the fire, neither home nor auto insurance will cover the damage of the car. The burnt car is sitting in my driveway. Please help asap.

- Hercules, CA, USA

problem #5

Oct 032019

Outlander

  • 48,700 miles
The car throttles when accelerating from slow speeds. There has been 6 recalls on the car which such an unfortunate thing. I am getting a denial from northstar Mitsubishi that this was a recall issue

- East Elmhurst, NY, USA

problem #4

Oct 012016

Outlander

  • 4,000 miles
On a constant basis when I'm driving my vehicle I have to continuously release my foot off the gas pedal for it to attempt to shift into the next gear otherwise it continues to rev up the rpms higher and higher on it's own and it's an automatic transmission. When driving up hill on the highway I literally have to punch the gas pedal or have it fully depressed down to the floor to get the vehicle to have any acceleration to make it up the hill and it still looses any power momentum you give it. I have taken my vehicle twice to the dealership for a.C. issues first the system became clogged and started to leak inside my vehicle. Now it's blowing hot air on the max cold setting. I have repetitively taken my vehicle in after now 4 recalls for totally different issues and have told them of my issues and keep getting dismissed and told that it's nothing. I reach out to Mitsubishi and get told someone will contact me and get no response. I honestly have experienced more but can't think off the top of my head other than I also had to replace my windshield within the first year of owning it from a small chip. I honestly do not feel safe behind the wheel of my vehicle especially being an employee working at a level 1 trauma hospital and have to respond efficiently at times but do T feel that I can without feeling like I am putting both myself and other drivers around me at risk when my car sometimes feels like it won't do what it should. Being I bought this car off the dealership lot brand new for nearly $30K, I don't feel Mitsubishi has owned up making this car ready for the road.

- Harrisburg, PA, USA

problem #3

Jun 272017

Outlander

  • 21,200 miles
The shifter assembly came apart after I shifted from park to drive. Plastic pieces and indicator covers popped out through the center console and were visible. While I was driving the bunched up plastic pieces would cause my vehicle to go into neutral, and I would have to hold my shifter in drive to prevent it from slipping back into neutral. Updated 10/25/17

- Far Rockaway, NY, USA

problem #2

Sep 072016

Outlander

  • 18,000 miles
On wed. September 7, 2016, avis rent a car at hobby airport in houston, tx rented this vehicle to me with an open safety recall. I didn't realize it until ~15 minutes after I left the airport and the tire blew out on the freeway. Once I was able to safely get off the freeway, I pulled into a gas station and inspected the car. Findings include: 1) low tire gauge light on (after leaving the airport, before the tire blew out), 2) what looked like duct tape on both sides of the windshield, possibly indicating a new windshield had recently been installed 3) a broken tail light on the left rear 4) the key tag had the phrase "safety recall" on it and 5) the tire blew out. I called avis emergency assistance and told them what happened and what I found. I told them I was not comfortable driving the car as it appeared to have a safety recall and possibly had been in an accident. I was told I would have to bring the car back to hobby airport. Roadside assistance replaced the damaged tire, and I drove the car to the nearest avis approximately 6 miles away and exchanged the car. When I returned the 2nd car, I told the lady who checked in the car what happened with the 1st car. She informed a manager and came back to me. She said, her manager said the car was on a recall and should not have been rented. The manager also told her I could sue avis. My intention for sharing this is I am not convinced avis will do anything different to ensure someone else doesn't end up with a defective vehicle. I researched this online and am aware a law was passed to prevent this type of situation. I consider myself lucky. I hope you have the authority to follow up with avis to ensure all safety practices are adhered to 100% of the time and if someone calls roadside assistance expressing concern as I did, they don't put someone's life in jeopardy a 2nd time.

- Smyrna, GA, USA

problem #1

Mar 012016

Outlander

  • miles
Paint is chipping after car wash

- Greenwood, IN, USA