10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,541 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When braking the car shakes and has since I bought it in 2017. The car will pull all over the road
- New Port Richey, FL, USA
The contact owns a 2016 Mitsubishi Outlander. On two occasions, while driving approximately 65 mph, the steering wheel and brakes locked up without warning. The service engine warning indicator illuminated. As a result, the contact crashed into a guardrail and damaged the bumper. The air bags did not deploy. There were no injuries. A police report was filed. On another occasion, while driving, the engine locked up and the brakes failed to respond. As a result, the vehicle rolled backwards into a telephone pole. There were no injuries and a police report was not filed. The vehicle was taken to skyland auto group (255 smokey park highway, asheville, nc 28806 (828) 667-5213), but the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and did not offer any assistance. The approximate failure mileage was 27,000. The VIN was unavailable.
- Asheville, NC, USA
The contact owns a 2016 Mitsubishi Outlander. The contact stated that while driving approximately 40 mph, the front end of the vehicle started vibrating violently and there was a loud noise without any warning. The vehicle was taken to the dealer where it was diagnosed that the wheel bearing needed to be replaced. The vehicle was repaired but the failure recurred several other times. The manufacturer was notified of the failure. The approximate failure mileage was 1,640. Updated 03/03/17
- Pensacola, FL, USA
Purchased new vehicle with 9 miles on the car. At 283 miles (on a road trip driving on the highway) the "power steering service required" notification came on and I could not turn the steering wheel. Once home, took the car to dealership and "no system failure" came up on the machine at the dealership and I was told to call back if is happens again. Took the car home and at 788 miles the same incident occurred again while driving on the highway and coming out of a shopping center (1459 miles) and I could not turn my wheel. At 1459 miles, the car was towed to nearest dealership and they had to replace the power steering system on a brand new 2016 car. This should not be happening on a brand new car and I was in traffic with my infant son.
- Philadelphia, PA, USA
- Juana Diaz, PR, USA