Within 10,000 miles of owning my new car I noticed it would randomly stall sometimes at the stop light of an intersection. It doesn't take long to start back up. Other times my car struggles to start all together. I'll turn the key 2-3 times before it starts. Several months went by where the issue was no longer present but over the past month it started again. Likely related to the whether now that winter is near. Finally my ebrake has never worked since I bought the car in early 2019 with 21K miles.

- Waldoboro, ME, USA

I bought my car July 31, 2018, 0 miles vehicle Mitsubishi Outlander GT 2018. I have notice dangerous condition on the break system. - first of all, when the vehicle was about 6 month of use the rear break start to sound. When I take my vehicle to the Mitsubishi service department and the rear break pads was worn out with only 12,000 miles. They claim that is my driving habits was what causes the premature worn of the break pad. I told them that my last car I change rear break pad at 60,000 miles with the same driving habits they alleged. At the end, I pay for the pads and the warranty pay for the disk repair and installation. - second, I had an experience in a sudden stop that the ABS system did not respond properly and my car slide through the pavement until stop. Fortunately I had enough space to stop without causing an accident. I haven't had any other incident and I can't tell if the problem persist. - third, recently I take my vehicle to another Mitsubishi service department because of a noise on the rear breaks. The technician indicate that the break pads are worn out and the caliper rubber protector is broken. My vehicle only have one year of use and 25,000 miles. My big concern is with the ABS system that did not responded properly and I don't have the technical knowledge to determine if the ABS problem have something to do with the premature worn out of the rear break pads. If you need additional information, please let me know.

- Naranjito, PR, USA

On March 11 th, my Outlander was unable to stop and had minimal traction in about a quarter of an inch of snow causing my vehicle to hit a tree head on. I was driving under 30 miles an hour when the accident occurred. After hitting the tree, the steering wheel began to smoke. I was able to exit the vehicle and turned around to see the airbag only partially deployed. From there, my vehicle was declared a total loss. Now, after requesting my insurance company to demand a safety inspection from the Mitsubishi dealership to no avail, I've contacted Mitsubishi corporate and gave them my accident report with high concern in regards to the recall #18V621. I have offered to tow my Outlander to the dealership and they have responded to my concern by refusing to evaluate and inspect this vehicle. When I last spoke to my case manager at Mitsubishi corporate, she let me know there is nothing they will do. I have called the nashua nh dealership to make an appointment for safety inspection of this recall and they have refused to have the service department investigate. Today, I have been told upon towing my vehicle there that they refused delivery of the Outlander. I have not agreed to the settlement offered by my insurance and continue to seek means of having this vehicle inspected for the recall which I'm certain caused my accident. Corporate did state that if I subrogate than they may be able to diagnose my defective vehicle. As of today, I'm in the process of gathering documents.

- Amherst, NH, USA

The contact owned a 2018 Mitsubishi Outlander. The contact stated that the vehicle experienced the same failure as listed in NHTSA campaign number: 18V621000 (forward collision avoidance, electronic stability control, service brakes, hydraulic, electrical system). While driving 28 mph, the vehicle crashed into a tree. There were no warning indicators illuminated. The vehicle was totaled and towed from the scene. A police report was filed. The contact sustained injuries, but did not receive medical attention. The dealer was not contacted. The vehicle was not diagnosed. The manufacturer was made aware of the failure. The failure mileage was 13,000.

- Amherst, NH, USA