10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 16,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Vehicle has had ev system service required, BSW service required, and asc service required warning lights come on every few days since September. When these come on multiple safety features of the vehicle are immediately disabled. The dealer has been unable to fix the issue after five visits including one where they had the vehicle for 65 days. Per the manu: Ev system service required: "one or more failure is occurring in the plug-in hybrid ev system. Have your vehicle inspected by a certified Mitsubishi ev dealer" asc system service required "there is a fault in the active stability control. Contact a certified Mitsubishi ev dealer to have the system checked" BSW service required "the blind spot warning (BSW) does not operate normally because there there are some malfunctions in the sensor or the system. Immediately have your vehicle inspected at a certified Mitsubishi ev dealer" when the warning display appears the BSW will be deactivated.
- Morgantown, WV, USA
While driving in a parking lot and slowed down because of a bump the car immediately died as soon as I passed the bump with no engine light errors. The battery was car jump and nothing happened. The battery was tested with voltage meter and same issue. When you turn on the car nothing happens, no sound, no cranks, no engine light. I had the car towed at home. This is a safety issue and very concerning. The car is 2018 Outlander ES and have 34K miles.
- Rancho Cordova, CA, USA
Within 10,000 miles of owning my new car I noticed it would randomly stall sometimes at the stop light of an intersection. It doesn't take long to start back up. Other times my car struggles to start all together. I'll turn the key 2-3 times before it starts. Several months went by where the issue was no longer present but over the past month it started again. Likely related to the whether now that winter is near. Finally my ebrake has never worked since I bought the car in early 2019 with 21K miles.
- Waldoboro, ME, USA
8 recalls on brakes. Electrical. Wheels. Collision. Stability. Emergency braking. Antilock brakes. Hydraulics.
- Spokane, WA, USA
The contact owned a 2018 Mitsubishi Outlander. The contact stated that the vehicle experienced the same failure as listed in NHTSA campaign number: 18V621000 (forward collision avoidance, electronic stability control, service brakes, hydraulic, electrical system). While driving 28 mph, the vehicle crashed into a tree. There were no warning indicators illuminated. The vehicle was totaled and towed from the scene. A police report was filed. The contact sustained injuries, but did not receive medical attention. The dealer was not contacted. The vehicle was not diagnosed. The manufacturer was made aware of the failure. The failure mileage was 13,000.
- Amherst, NH, USA
- Windsor, VT, USA