10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 12,716 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The sunroof on our vehicle, self exploded while driving. There was a loud bang, and then we were covered in sunroof glass shards. The fine dust of the sunroof glass went into my right eye which created minor eye irritation. I was able to pull over. Flush out my eye with water and then proceeded to remove the pieces of glass from the sunroof area because I was afraid the pieces would blow off and hit any vehicle that was behind us for the remainder of our drive home. It scared the hell out of us. I am thankful that my daughter was not driving due to seeing her panic reaction from this experience. There were no drivers in front of us. We were not driving under any trees. It was a clear open rural road. Went to our local dealer. They inspected the sunroof & stated they have never seen anything like this happen. Since I was out of the warranty due to mileage(9,000 over)they suggest I go through my insurance company to resolve this matter. My view on this is it wasn-??t so much a warranty issue, but a huge safety issue. Never would I imagine a Sunroof self exploding while driving and not causing me to have an accident because of my reaction to it. So with this in mind, I directly called Mitsubishi motors of North America. I had them open up a case number on this issue. The final response back from the manufacture was that I needed to go through my insurance company to deal with having my sunroof replaced. During filing my case to the manufacture directly, they asked me what I would like to have Mitsubishi motors of North America do. I stated to have my sunroof replaced with the right tempered glass. That this was a scary situation and one of great safety concern that no sunroof with all the manufacture testing should ever have this happen. I was very disappointed that they were not willing to take the responsibility of replacing the sunroof properly with the right tempered glass. My insurance company view the photo of the sun roof damage and a claim is in the process.
- Shelburne, VT, USA
Throttle/Pedal position sensor switch voltage correlation circuit high input-?? it has been replaced once at beginning of January and within a week the same issue occurred. The part came from the dealership and pep boys replaced it.
- Tampa, FL, USA
The sunroof glass exploded out of our car while we were driving on the freeway in Idaho. The sunroof was closed because it had been raining and it was cold. Mitsubishi had a similar problem with sunroof glass detaching in Outlanders from 2007-2010. When we contacted Mitsubishi they informed us that the glass flying out of our sunroof was not a safety problem or a manufacturer's defect even though it was ruled as such in previous years.
- Dayton, NV, USA
'takata recall' I got into a three collision accident on a city highway. When I was braking to avoid the accident it kept on moving like it ways delayed. I believe that the accident could of been preventable if my brakes was aware that my feet was on it. It's like the car was doing it's own thing. There could be more things unknown going on with the car. I just brought this car 2 months ago.
- North Lauderdale, FL, USA
While driving if key is hit, the car will shut off.
- West Blocton, AL, USA
On 27may2018, I started my 2018 Mitsubishi Outlander phev and put it in reverse to back out of the garage. For the first time ever, the alarm dinged and the car would not reverse. My console indicated the charge cord was still plugged in. So I jumped out of the car to unplug the cord, not realizing that I never pressed the 'P' button to put the car in park. I didn't even think to press the 'P' button to initiate park because the vehicle had no motion. Anyway, I quickly unplugged the charger, and immediately thereafter, the car started moving in reverse, which was the last command that I had placed it in. In shock, I ran around to the back of the car without shutting the electric receptacle door and was nearly run over by the vehicle while trying to stop it from rolling out of my garage. Luckily, I moved out of the way quickly enough, back around the driver's side of the car, hopped into my seat, and hit the 'P' button to park the car. However, before the car came to a complete stop, the electric receptacle door I left open in my haste was heavily damaged by the vehicle reversing into the side of my garage door opening. Overall, this was a very dangerous situation that I feel would not have happened in a conventional vehicle because, in a conventional vehicle, the driver, upon removing his or her foot from the brake, would immediately notice if the vehicle was actually in park or reverse. In contrast, the phev was in a standby state, which appeared the same as park, thereby simulating the perception of being in park even though the vehicle actually was under the last command of reverse. Unfortunately, this incident has resulted in significant vehicle and property damage, not to mention a highly dangerous situation. I would recommend the 2018 Mitsubishi Outlander phev be programmed to shift to park automatically if the charge cord is still plugged in.
- New City, NY, USA
- Shirley, NY, USA