10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,727 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
While driving down the highway at 70 mph, my 2022 Mitsubishi Outlander SEL suddenly shut off without warning, causing the entire dashboard and instrument cluster to go dark. In a matter of seconds, the vehicle unexpectedly braked on its own, decelerating from 70 to 0 mph in an extremely short distance. This abrupt stop nearly caused an 18-wheeler behind me to rear-end my vehicle. Thankfully, the truck driver was able to swerve just in time, narrowly avoiding a catastrophic collision. The situation could have resulted in severe injuries or fatalities. During the incident, all power to the vehicle was lost. The brakes became unresponsive and impossible to press, and the steering became extremely difficult to control, making it nearly impossible to maneuver the vehicle safely. This is the fifth time my vehicle has experienced this issue, with the past three instances almost ending in serious accidents due to the car-??s complete failure to respond. After a few seconds of total power loss, the vehicle inexplicably starts back up on its own and operates as if nothing had happened. Despite this recurring and life-threatening malfunction, the dealership has been unable to identify or fix the problem after four repair attempts. Each time, they-??ve tried different fixes: 1. Initially, a software update was performed. 2. Next, the ADAS controller was replaced. 3. Then, the body computer was swapped out. 4. Now, they are attempting to replace a power distribution system. Even after these numerous interventions, the problem persists, and the dealership has no clear understanding of the underlying cause. They have viewed a video of the incident that I provided, but no actual solution has been identified. The dealership has resorted to seeking advice from other brand technicians in an attempt to resolve the issue, but to date, there is no resolution in sight. This defect poses an imminent danger to my safety and the safety of others on the road.
- Aubrey, TX, USA
There is very loud squealing noise coming from front tires when backing and driving forward. It gets extremely loud when turn the wheel in motion. Dealership claimed they couldn't fix it.
- Walterboro, SC, USA
Persistent issue where the vehicle will loose all power to brakes, engine, instrument cluster and infotainment. This issue has almost caused 2 crashes out of the 3 occasions in which it has occurred. When the issue happens all power is lost as if the car were rolling in neutral while off, no indication of what is wrong or anything of the sort. It happened on the highway going about 65 mph, was able to steer (without power steering support) into the emergency lane as the car dramatically dropped speed. The brakes were also not being supported by the booster so it was extremely difficult to push the pedal, thankfully it was on a bit of an uphill. Put the car manually into park after it stopped, and by itself the car restarted, although some of the cluster components and infotainment components were very slow to restart. The next time this happened was in slow traffic, once again the car shut off with no warning of any kind. Once I managed to get the brake pedal pushed far enough for the brakes to engage, I managed to stop the car within a foot or so of the person in front of me. Once again, I put the car in park and it was able to restart on its own. Both times it has been to the dealer, Don Herring of Plano, and as helpful as the service advisor is, there is still no solution in sight as they keep changing electrical components left and right. I am worried about the car becoming a rolling ball of metal that I cannot stop one day. I hope Mitsubishi figures this problem out, otherwise its a fatality waiting to happen.
- Aubrey, TX, USA
As I was parking the parking sensors didn-??t engage to say I was too close to another vehicle causing me to side swipe the other vehicle! I thought it was just me but still 4 days later anytime I park the sensors don-??t alert me as being too close! The forward and reverse emergency brake system is not engaging as it used to do!
- Parsippany, NJ, USA
The car has a rapid war of rotors and break pads. The car inspected authorized dealer ship and they mentioned this is a very common issue on outlanders as the rotors, calipers, and breaks did not properly design for the wight of the car. It seems the manufactures and authorized dealer aware internally form the defect but do not take necessarily actions which may cause safety issue to owner of this make and model. After the dealer inspected the car i asked for the report but the dealership made all the report unavailable online and said they cannot provide any document
- Charlotte, NC, USA
I purchased a brand new 2022 Mitsubishi Outlander on March 3rd 2022, and 25k miles in I am experiencing rear braking issues. I took my Outlander in to the local dealership at 247 El Cajon, CA 92020 on 9/6/22 for an inspection, because my vehicle was making very loud screeching noise every time the vehicle went into reverse (without even touching on the brakes). Initially I thought something was wrong with the wheels, because the noise was happening without having to press on the brakes. Upon inspection, I was told that my rear brakes were at 2mm and needed to be replaced, along with resurfaced rotors. My front brakes are good, but my rear brakes have worn down, and causing a screeching noise. According to the service manager at the dealership, the noise is not exactly the brakes itself, it is a sensor pin that begins to scratch along the rotors once the brake pads start to ware down and needing to be replaced. This vehicle has never been driven out of state! This vehicle is driven in town taking my kids to and from school, and for pleasure and errands. I am not a heavy driver or braker. There is absolutely no reason why a brand new vehicle is already needing rear brakes at only 25k miles. I have done some research both online and by calling around to a few different Mitsubishi dealerships, and I spoke to Joseph in the service department at Victorville Mitsubishi; I told him my issue, he asked how many miles I had and he quote on quote told me, "You are one of the lucky ones, because customers have been coming in at 15k miles needing to replace their rear brakes." This is pure insanity, 15k-25k rear brakes need replacing? This is NOT normal wear and tear; this is absolutely a manufacturer defect that needs serious attention and a recall.
- San Diego, CA, USA
The contact owns a 2022 Mitsubishi Outlander. The contact stated that while driving approximately 70 MPH, the vehicle independently slowed without driver input. The vehicle was shaking and seized momentarily but then returned to normal functionality. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
- Fleetwood, PA, USA
This car is a lemon. First the hood. Finally got that fixed. Then seat belts & fuel injection piece...got fixed. Then a whole piece fell off and was in my driveway. Took it to dealership & was told no way this was from my car because it was from and old Lancer that isn't made anymore. Then turned out it was in fact uses on my car. They took awhile but then replaced part. It was something for AC exhaust. Now it's the brake system giving me random mesaages WHILE driving that brake system is out but dealership cant duplicate measage and said my brakes are in "good" shape. What do I do" Wait for them to go out & I get into a serious accident" Also and rear camera going out when I'm reversing. Dealership couldn't duplicate it and said it was fine. Kept happening, I went back & they finally said mitsubishi can't figure it out & I just have to wait. Now the collision system is saying it's not functional and to be aware that it's "off." Now I'm nervous the structure of the top of my car is bad since I read that's another recall and the whole car needs to be replaced. I have had nothing but 1 bad thing after another with this car and it's frustrating. Why can these "off the manufacturer line for these 2022 outlanders" be completely recalled and cars replaced. Many to most of us that bought these cars have children we commute with everyday all day. This isn't safe. Help us all out Mitsubishi! Please!
- San Antonio, TX, USA
Unexpected Collision Warning and Emergency Braking Application On May 8, 2023 at approximately 5:55pm local time. Traveling southbound on Beneva Road in Sarasota FL at 35 MPH. Closest intersection Parkland Avenue. Two lane southbound configuration. Subject vehicle was in the rightmost lane with a pickup truck in the left southbound lane. Pickup's rear bumper was adjacent to the front of subject vehicle's front bumper. Pickup was slowly passing subject vehicle. There was also a bicycle on the sidewalk to the west of the subject vehicle. All of the sudden the collision warning alerted and the subject vehicle performed an emergency braking application. Vehicle slowed to about 10 MPH before the emergency braking was released and driver was able to recover car operation.
- Sarasota, FL, USA
Back brakes completely worn out, issue with electronic parking brake;. Front brakes have over 90% of pad remaining. Update for mechanics scanner not available in order to put vehicle into service mode for replacement of pads, pads not available to purchase
- Mckeesport , PA, USA
- Hartford, SD, USA