10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 51,091 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Car would not start. Towed to mechanic and found out it was crank shaft positioning sensor. After repair was made I found the recall on this website. According to Nissan service dept. Looking in Nissan database this repair was made at 28K miles before I bought the car. I had to have the same thing repaired and Nissan will not reimburse me for the repairs. According to the safety information posted about this recall the sensor can overheat and cause loss of power to the engine and cut off the engine completely. This happened to me a couple of years ago and luckily I was in a parking lot driving at a slow speed, but prior to that I was out on a country road and it was getting dark. If it had happened then I may have been hit by another car. Since this part is still defective or not redesigned it is putting other Nissan owner's at risk of this happening again. There should be a second recall to replace this part again. This is not a simple "sensor" that causes your car to not start, this is life threatening! I am afraid to drive any distance for fear of this happening further from home and either causing me to get into an accident or having a huge towing bill. Nissan was very uncooperative in number one, not willing to reimburse me because I took it to my mechanic and not a dealer, I'm psychic like that, and two, not issuing another recall when the Nissan service rep told me that these have been repaired more than once after the recall. I hope the NHTSA department can see the urgency of this complaint to issue a second recall. Thank you.
- Monroe, OH, USA
My car won't accelerate beyond 20 mph, then engine would stall while in drive gear. Took it to my mechanic who turned off the engine service light which allowed me to accelerate to normal speed. However, the engine keeps stalling while I'm driving. I nearly had several accidents while driving on the street and exiting the freeway. Luckily I can notice the engine failing before it completely shut down so I hit my hazard lights each time to avoid accident and notify motorists behind me something is wrong. Several times car had to swerved suddenly around me to avoid rear ending my car. Then yesterday when my engine stalled while pulling out of a parking lot my engine stalled again and the steering wheels locked which almost caused my car to roll straight into a brick wall. I had to quickly turn off the engine put my gear to park then turn back on the engine to get power to steer away from the brick wall just in time. I took my car back to my mechanic today who ran diagnostic and said the car's crankshaft and crankshaft need to be replaced. I searched online and read about the recall for similar incidents with my make and model. However, when I contact the local Nissan dealer they say my VIN is not included in the recall. Something is wrong here if so many 2002 Nissan Altima have this same problem but only a selected vehicle are included in the recall. Please investigate and fine Nissan for this faulty parts endangering public safety and the drivers.
- Garden Grove, CA, USA
The contact owns a 2002 Nissan Altima. The contact stated that while driving approximately 40 mph, the steering wheel became difficult to maneuver. The failure recurred intermittently while the contact was driving at various speeds. The vehicle was taken to the dealer for diagnosis. The technician stated that the steering column would have to be replaced. The vehicle was repaired however, the failure recurred and the vehicle was taken back to the dealer where a second repair was performed to the steering column. Additionally, the steering wheel became loose while the contact was driving on a separate occasion. The manufacturer was made aware of the failure. The vehicle was repaired. The approximate failure mileage was 35,000. The VIN was not available.
- Tarrytown, NY, USA
Steering problem with Nissan Altima 2002 the steering coupling in the steering column corroded making the steering very difficult. Power assist was not available as fault was in column. Steering control was lost while driving creating a very dangerous situation.
- Rockford, IL, USA
Steering wheel loose, comes out of steering column. The steering wheel is not bolted into the column and therefore the tilt doesn't stay locked and grinds. This is a daily problem that results in either the steering getting stiff or the steering wheel coming out for the column. This is a definite safety issue and Nissan needs to do something about it.
- Missouri City, TX, USA
Scheduled recall work on car on Friday, was notified that there was actually three recalls on my car (which I have owned for about a year, purchased used) thet needed to be done and that I need my 30,000 mile service done. $476 and later that afternoon, igot my car back. I noticed that the braked seem a little tight, but figured that was part of the service. The next day, Saturday, while merging from one freeway to another at about 65 miles per hour, car sounded like it caught a piece of thin metal under front right quadrant of car, after about 15 seconds noise stopped and nothing in road behind me. I notice my brake light came on. When I tried to change lanes, I realize I had lost the power steering function, the brakes lad loosened up (but functioning) and the air conditioning was now blowing hot air. I realize I had no idea where the hazzard lights switch was and niether I nor my passange could find it. After 2 more minutes passes going up a slow incline, the car started jerking at round 55 mph. At this point the battery light came on, as well as, the "service engine soon". well no kidding, service engine soon! pulled into the emergancy lane and dropped my speed to below 25 miles per hour and the car stopped jerking. Fortunantly, I was just one mile from home at this point. Limped home and call dealership. The car had been towed to crown Nissan in birmingham. I was annoyed that the service man that took my call showed no empathy when I told him what happened on the fastest freeway in town. Additionally, I was angered by the receptionist when she came back to me from being on hold and knowing my perdictment, laughing and asking who I was on hold for.
- Birmingham, AL, USA
My car was unattended when it was struck, more like sideswiped. There was a crease approximately 3/4 of the way of the length of the car. I am not sure how it happened but the angle the car was hit, perhaps at the wheelwell sent the car onto the sidewalk. I equate the "incident" with hitting a pothole. After the police left and I tried to remove the car from the sidewalk position and park it I had no steering whatsoever. The steering wheel just went around and around and around. I learned that a knuckle was broken, a bearing was broken and the axel was broken. How" I no longer feel safe in this car. What if I hit a pothole, will the car loose its steering again"
- Staten Island, NY, USA
Problems with vehicle's steering system. Six days after the vehicle was purchased the consumer returned it to the dealer because of vibrations in the steering at highway speeds. The vehicle was returned on five occasions to repair the vibrations which returned despite the repairs (attorney for client).
- Mobile, AL, USA
- South Boston, VA, USA