10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
700 miles

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problem #1

Aug 142004

Altima 4-cyl

  • Automatic transmission
  • 700 miles
I just purchased a 2005 Nissan Altima from cooper Nissan in easton, pa. Problem: The trunk lid is poorly designed and it will not stay up on a sloping driveway. When I purchased the car and opened the trunk on my driveway. The trunk lid would not stay up, when parked on my driveway. About a 15 degree incline. The trunk lid has fallen on me several times but I was not cut. I contacted the cooper service dept and they ordered new torsion bars. After they were installed it appeared to work. On 8/14/04 I washing vacuuming out my trunk. The trunk lid fell down on my and caused a puncture wound to the back of my head and the blood started flowing&. eventually with a compress the blood flow stopped after about an hour but the headache lasted for hours! I called the cooper service dept and they essentially said" they couldn't do anything, thats the way its designed- sorry" I then called the national Nissan Consumer Affairs dept and they reviewed my complaint and suggested a course of action of checked my car against others on the lot and to replace the torsion bars as needed. But I had already done that. And their final postion was " thats the way its designed and thats all they could do, sorry it doesn't work on your driveway - you'll just have to hold up the lid when you use the trunk" and what happens when you need two hands to put something in your trunk"?" I have repeatly asked for a cheap, easy fix to add additional strength to the trunk lid but I been stalled by the Nissan personnel. They don''t even want to try to solve the problem. I don't care if it was an offical Nissan fix, I just wanted a fix. So that I can safely use my trunk without being injured.

- Allentown, PA, USA