10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 23,290 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Mildew in air condition. Terrible smell coming from vents. Burns your eyes and gives terrible migraines. Changed 3 cabin air filters and used multiple cans of mildew removal. Please help. Any recommendations?
- Mechanicsville , MD, USA
Went to start vehicle and it did not start. Had to have it towed to dealership for $90. Was told it was not covered under warrenty and my car was out of warranty by 2 months. Advised to call Consumer Affairs. Waited 13 days with repeated phone calls just to be told they will not warranty the repair with no written explanation. Repair cost $757 and is only warranteed for 12,000 miles. Was told repair would take 3 days but they had my car for 21 days because the part was on back order. By the way, my car was also in for 2 recall issues: Head gasket and master brake cylindar. Pretty big issues! I was also told by service manager that if I had all my service done thru them instead of outside source they would have covered the steering lock issue. Sounds a little fishy to me. They need to recall this problem!!! or at least have a manual over ride.
- Canyon Lake, CA, USA
2009 Altima 2.5 sl. Consumer writes in regards to entering Nissan's consumer arbitration process the consumer stated the dealer had the vehicle on November 15, and 16, 2011 to inspect and repair a chronic mechanical issue that had been going on for the past 16 months. The vehicle would make a popping sound after the engine was warm, when the vehicle sat idle or turned off. While removing the initial heat shield rivets and replacing them with larger rivets, it resulted in a slightly muted popping noise. The consumer was concerned that overtime, the expansion and contraction of the metal surfaces will weaken and potentially fail. The dealer replaced the sepentine belt, tensioner and exhaust system, but the noise continued.
- Andover, MN, USA
Popping noise from under car. Took it in and dealer first told me it was normal that it was the exhaust system cooling off. I did not accept his response because the popping was must too loud and I contacted Nissan America who got engineers involved. They finally concluded that it was the heat shield. The dealer worked on it and it seemingly got better for a while but it has kept recurring since then. I have taken it back to the dealer for rework several times and it helps for a while but returns. I have contacted Nissan american and they are currently getting engineering involved again. Hopefully they will come up with a fix. Very loud and annoying.
- Macon, GA, USA
This is extremely urgent and important! I have a 2009 Nissan Altima. The other evening, I parked inside the lower level garage of my condominium. It is quite noisy. I have the keyless feature. I parked, pulled the starter instrument from its holder, got out of my car, hit lock on my instrument. And went to my unit. The engine was still running, and ran all night until the next day. There should be some safety feature, a warning device, or automatic shutoff upon exiting the car. There is nothing. Someone eventually going to leave this model car running in their home because of this and someone is going to die. Please act on this immediately!
- Miami Beach, FL, USA
- Beaumont, CA, USA