blue tooth will not pick up phonebook or dial out

The vehicle was less than 3 years old when this problem started. I have taken out and put in the phonebook several times with no success of it being read by the system or the ability to call out. I can receive calls and I can start a call on my phone and it will connect but I cannot call out and cannot connect to the phonebook. Have full coverage under extended warranty but I am told that it will cost $139 for them to look at and the warranty company might not even agree to its repair! WTF?

I was happy to finally get bluetooth integrated with my car. My wife add a Versa 2008 with the tech package where bluetooth was present and it worked great.

I use an iPhone. Pairing was easy; Connecting every time is not immediate - takes up to a minute. It wants to verify (I think) phonebook changes so that it can (again, I think) list them.

Placing a call is bloody long and complicated. For instance, if I want to call someone who's phone number I know, I need to say that I will dial phone number, give it the phone number - that part is fine. Then it gives me the phone number back to confirm - after having confirmed, it now says dialing ### ### ####, says dial or correct... and on and on

I would like it it be like it was before - you store a name with an attached phone number and say "Dial Nicole" it would reply with "dialing nicole" - if it was wrong, you could quickly start over.

Should you need to call a number that wasn't pre-recorded, you just went "call ###-###-####" and it would reply "Calling ###-###-####" - Now, that was efficient.

I tried reaching Nissan Canada to tell them that much and see if they had any option to upgrade my bluetooth application but they do not list a email contact and it is not convenient for me to call them at their available times.