10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
47,658 miles

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« Read the previous 20 complaints

problem #55

Oct 032018

Altima

  • 190,000 miles
I have been noticing that the headlights on my car have been very dim recently. I really didn't pay much attention until my wife kept saying that she can't drive the car at night because it's too dark on the road. I did notice that I was using my highbeams more often. I called dealer and they told me that I would need to replace my bulb and they do go dim. I brought the car to the dealer and they looked at it and told the issue was not with the bulb but it looked like the lens was cloudy. They gave me a price of $1100 to replace the whole assembly. After reading all these internet complaints I am now believing that the dealership knew about it but didn't want to admit it and pretended that it was an abnormal event. Can't trust the dealers consumer needs to stand up and not get screwed by car manufacturers. $1100 is a lot of money to spend just to change the bulbs because the parts are not made to last or melt away the lens. This is not a maintenance issue but a safety issue and consumer should be able to change the bulb without changing the entire assembly for maintenance repair. I called Nissan Consumer Affairs they gave me a case number, they called me back and told me there's nothing they can do since my car was over the warranty. This is very frustrating and I will never buy another Nissan nor does Nissan care. I think the best thing is to sue them in small claims court. In the meantime I'm driving my car with dim lights.

- Hopewell Junction, NY, USA

problem #54

Jun 122018

Altima

  • 85,000 miles
I've had the vehicle for 4 yrs and about 3-4 months ago the low beam headlights began to appear dim. I changed out the bulbs thinking that the factory bulbs were going bad. After replacing the bulbs, there was no change in the lighting. It is now unsafe to drive the vehicle at night due to not being able to see more than 3-5 feet in front of you and that is only because the fog lights are on. We have resorted to riding around with the high beams on because of this problem. I've had at least two different Nissan, that I have had at least 8-10 yrs and have never encounter this problem before. NHTSA and Nissan need to look into this because from other complaints I've read this sounds like the headlight/lamp assembly is defective.

- Cocoa, FL, USA

problem #53

Oct 112014

Altima

  • miles
Highlights are dangerously dim. I luckily have fog lights to help but the headlights had gotten me pulled over for being so dim. Luckily the officer let me off with a warning to just get it replaced. I had already replaced the headlights once before when they had gotten dim at about 40kmiles with hid and now I realized they are dim again. I drive a lot so I just realized at 113K miles how dim they were when the officer had pulled me over.

- Reading, PA, USA

problem #52

Sep 142018

Altima

  • miles
My 2013 Nissan Altima is having the same problem as everyone else's. the exterior headlamps are dim to the point of failure. Light bulbs were changed out to no avail. Dealership wants almost $1,200 to repair and customer service was insulting through 1 800 Nissan 1. they insist I go pay to have a Nissan dealership diagnose the issue out of my own pocket, come back to them and request a correction or assistance with correcting the issue. Pretty much told me it wasn't going to happen because the car was out of warranty. Car currently has 77000 miles on it. Huge safety issue... a class action lawsuit is being researched and I will definitely be part of it.

- Clarksville, TN, USA

problem #51

Sep 172018

Altima

  • 40,000 miles
Hid headlights are so dim, it's unsafe to drive at night. No way this can pass lighting requirements.

- Northbrook, IL, USA

problem #50

Sep 112018

Altima

  • 69,000 miles
My low beam headlights are too dim on my 2013 Altima. I cannot see during night hours. It is dangerous to myself and others on the road. I have tried to switch headlight bulbs and nothing works. This is a safety hazard! I am in dallas, tx.

- Carrollton, TX, USA

problem #49

Jan 012017

Altima

  • miles
Headlights are so dim you cannot see more than 2-3 feet in front of the car. I have replaced the lights and does not help. It has become so bad I only drive this vehicle at night when absolutely necessary. I have also notice many reports/complaints on this same topic.

- Marlborough, MA, USA

problem #48

Aug 082018

Altima

  • 80,000 miles
Low beam lights give very poor visibility

- Ridgefield, CT, USA

problem #47

Aug 282018

Altima

  • 141,799 miles
For the past 2 years it has become more difficult to see the road when driving at night. About 1 1/2 yrs ago I took the car to a Nissan dealer and complained. They charged by $200to check the lights, wiring ect. I was told by the mechanic the lights were definitely not operating as they should but they could find nothing in the initial search and I would need to bring the car back and leave if for them to further investigate which I could not afford. I commute 100 miles a day to and from work it is almost impossible to see the road after sunset with my low beams. I will not even drive the vehicle 3 blocks from my house to the corner store the low beams have gotten so bad. In addition to me not being able to see the road while driving drivers have a hard time seeing me because the low beams are dim and the high beams are blinding and dangerous to drive with

- Sebastian, FL, USA

problem #46

Mar 012017

Altima

  • miles
The headlights are too dim to drive safely on the road. Nissan refuses to fix the problem or acknowledge the issue as there fault. My estimate to fix this very dangerous problem is $1000. I do not feel safe driving this car at night and do not feel it should be my cost to fix it.

- West Palm Beach, FL, USA

problem #45

Aug 012017

Altima

  • 75,000 miles
My headlights starting becoming dim around 70,000 miles they got so dim that I cold oly drive at night using my high beams. I took it to the dealer and they said the entire headlight assembly need to be replaced so I went ahead and did that. I also filed a complaint with Nissan as this was a huge safety issue. The repair cost about $1,200 and Nissan is not willing to help or admit there was a defect.

- Tully, NY, USA

problem #44

Apr 012017

Altima

  • 80,000 miles
Nissan headlights are defective. Nissan knows this. Nissan knows that headlights are dangerously dim & drivers can't see the road at night. Nissan refuses to fix this safety hazard which results in injury & death.

- Spring, TX, USA

problem #43

Jul 022018

Altima

  • 85,000 miles
I was driving down the expressway at a normal speed and realized my headlights were very dim to a point I thought my lights were not on. I checked from the interior and they were in the auto position. I pulled over to check them and found out they were actually both on and lit. I have had all of my systems and my battery checked and everything was in very good condition. Was told that this is a common problem and the entire assembly have to be replaced. Driving at night is an extreme hazard. If you utilize the high beam lights the lighting is still not the best and is hazardous to other drivers. The lighting is the same at night if you ar driving or if you are in a stationary position.

- Fairburn, GA, USA

problem #42

Apr 022016

Altima

  • 47,000 miles
Low beam headlights too dim, barely I can see in front of vehicle, I have to look to the dashboard to know if the are on or off, in city driving they do not provide much help.

- Boynton Beach, FL, USA

problem #41

Sep 112017

Altima

  • 70,000 miles
Over time the headlights became cloudy and did not put out enough light to safely drive at night. On the highway, we were driving in the dark (unless we put on the high beams which did work). The dealership told us there was nothing wrong with the lights. After reading other complaints on the internet, and taking the car to two other agencies, I confronted the dealership and they made a $957 (plus tax) repair that restored our headlights, while still denying that there was a problem.. from the internet, others experienced this same problem and were told that the heat of the headlights gradually melted the lining of the headlight unit and covered the lens. The company felt they have no obligation to recall because it takes over 50,000 miles and the car is out of warrantee by the time you realize you have a problem. The problem is very serious and made it unsafe to drive on the freeway or on roads without street lights at night. It took us months of taking the car in, first to the dealership and then to two other agencies, before the dealership agreed the lights were too dim and needed to be fixed. In addition to the dealership fee, I spent more than $200 replacing headlight sets and having the vehicle checked out by other agencies. I feel this is a safety issue and the cars need to be recalled.

- Longview, WA, USA

problem #40

Feb 012018

Altima

  • 80,000 miles
I do not feel safe driving my vehicle once headlights are required. Unless you are using the high beams, you cannot see more than a few feet ahead of you. This vehicle was purchased to be passed to my daughter as get first car. There is no way I would allow my child to be behind the wheel of this vehicle. I wouldn't feel comfortable with the safety of my child driving thus car, when I do not feel safe.

- Frohna, MO, USA

problem #39

Oct 032017

Altima

  • 95,000 miles
The contact owns a 2013 Nissan Altima. While driving at night, the low beam headlights failed to illuminate brightly. The vehicle was taken to an independent mechanic, but the cause of the failure could not be diagnosed. The vehicle was also taken to petro Nissan (6248 us-98, hattiesburg, ms 39402, (601) 450-1470) where it was diagnosed that the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.

- Hattiesburg, MS, USA

problem #38

Sep 282015

Altima

  • miles
The exterior lighting is next to none. This is very dangerous when driving at night. Viability is next to none. I went a head and changed the lights to led lights improved maybe 10 %. I have asked other owners and they say the same thing. Lighting should be address since this is a safety equipment.

- Bayamon, PR, USA

problem #37

Feb 072018

Altima

  • 50,000 miles
At approximately 50,000 miles the headlight low beams started to become dim. This condition worsened until 60,000 miles. I was nervous about driving at night. I called the dealer and was told I could replace the bulbs ($425)or the entire lighting assembly ($1120). Based upon reviewing various websites, I realized this problem was experienced by others and that the entire lighting assembly had to be replaced. I called Nissan's customer service group in tn. They agreed to split the cost 50/50 with me for the assembly.

- Pompano Beach, FL, USA

problem #36

Apr 112018

Altima 4-cyl

  • miles
Nissan knowingly puts drivers & passengers at serious risk of injury and death since Nissan refuses to recall and replace defective Nissan headlights. Nissan is fully aware that Nissan headlights are defective, and that drivers are unable to drive safely at night due to defective Nissan headlights. Defective Nissan headlights are essentially the same as driving with no headlights at all!

- Spring, TX, USA

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