Headlights

- Westampton, NJ, USA

I was never informed of a voluntary recall on the headlamps of certain Nissan Altimas, my wife said it was difficult to drive at night, I installed LED lights with little change. I found out after Nissan had a voluntary recall that the head light assemblies had issues, mainly de-lamination of the chrome in the reflector assembly on the low beam light. Dealer said they would replace them unless I paid over $2000. I found non OEM light assemblies, had them installed, and took the old assembly apart and I was shocked to see the degrading of the entire assembly and material deposited on the lens making it cloudy, not clear at all. I documented all this, and really do think it is a serious safety issue since many of these cars are now on the used market, and many of the owners buying on that market may not have the resources to change out the headlamp assemblies, or even original owners such as me and my wife. Nissan knows there was an issue, and therevis. We happened to be lucky, my wife was not involved in an accident due to the low output of the lights, but the difference after installing the new assemblies is dramatic and the damage to the reflector assembly and cloudy film on the lens is significant. Nissan knows of the problem, they accept no responsibility now, but no doubt it is a serious safety issue which should be looked at again, Nissan did not let all the owners know they may have an issue, heck I got more notices on a hood latch recall than anything else. This is a real serious safety issue, visibility at night is severely restricted.

- Valdosta, GA, USA

The dim headlights dont work right so u cant see driving. It is very dangerous it could cause a accident. So you have to drive with your brights on so that you can see and then that could also cause accident because you're blinding the people coming towards you

- Liberty, SC, USA

Headlights are dangerously dim, contacted manufacturer and were told that we missed the settlement on this issue. We purchased this vehicle after the settlement so of course we missed it. My son drives this car to and from college two and a half hours away. I cannot understand why nothing is being done. When he drives at night, he has to have high beams on and even then, they are not the brightest. I know we are not the only ones, I have researched it and seen countless complaints about the headlights.

- Eden, NC, USA

The headlights are so dim it is dangerous. I had been riding with the brights on because of the dimness of the lights. I was almost in a serious accident due to the lack of visibility resulting from faulty headlights-?"even with the brights on. These are dangerous.

- Powder Springs, GA, USA

It was a recall on the headlights and Nissan said the recalled expired. The previous owner passed away. You can-??t see anything at night without driving with the high beams on I had the bulbs changed an it-??s dim lighting. This is a safety issues that-??s putting me and other people lives in danger.

- Winter Garden , FL, USA

Headlights so dimmed you cannot see at night. Without using my high beams. I have all ready received 3 verbal warnings for driving with high beams. My understanding there was a recall I missed out in due to lost mail I assume but Nissan refuses to fix it and trying to charge me $2000 for there safety defect. I cannot afford to get this fixed out of pocket and it-??s a safety issue. If it-??s a recall that-??s a safety issue it should be a Nissan repair.

- Germantown, MD, USA

Both front head lights (low lights) are very dim; right headlight may require re-wiring due to constant burning out of head light (low lights) and turning signal light. Measures have been taken by owner to address the situation by careful step-wise cleaning of headlight covers. After cleaning of headlight covers, there was significant fogginess still noted as having a film like appearance. This film appeared to be on the inside portion of the head lamps. Visibility was not improved after cleaning headlights. Night time driving visibility is significantly affected, leading to issue of safety while driving. Passengers have noted inability to distinguish whether headlights are turned on or off while driving at nght. Issue has been brought up to multiple nissan car dealerships who refuse to further inspect or acknowledge the issue of defect in the 2013 Nissan Altima. The issue has previously been brought up in the case of Rafael Suarez, et al. v. Nissan North America, Inc., Case No.3:21-cv-00393-WLC-AN. Dealership refuses to acknowledge case or issue in general.

- Naperville, IL, USA

My headlights have been dangerously dim for about a year now. According to the dealer is not a simple bulb replacement situation. They are telling me that I need to replace both headlamp assemblies and the cost will be about $1300 total. ($650 per headlamp). It is extremely difficult to drive at night with these dim headlights. A significant safety issue. Yes. Not yet. No warning lights or messages.

- Marietta, GA, USA

The contact owns a 2013 Nissan Altima. The contact received notification of Voluntary Service Campaign: PC861 (Front Combination Lamps (Headlamps) -?" Halogen Only). The contact stated that the front headlamps failed to illuminate. The dealer was made aware of the failure but confirmed that the Voluntary Service Campaign had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the Voluntary Service Campaign had expired. The failure mileage was approximately 88,000.

- North Reading, MA, USA

Nissan is not supplying headlight assemblies to dealers in a timely manner (settlement of class action lawsuit for dimming headlights) yet is selling them as OEM online. I have been waiting 10 months or more for them to come into my dealer. The only response is that the supply chain is the problem. These headlights have been gradually been dimming for years due to the deterioration of a coating inside the projection beam lens. A class action lawsuit settlement has Nissan obligated to replace the complete assembly if one registered with the the class last March - September. This is on going issue and a safety issue. The lights are too dim and do not light up the road adequately. I had a close call with wildlife (deer) because you cannot see well.

- New Franklin, OH, USA

Nissan is not supplying headlight assemblies to dealers in a timely manner (settlement of class action lawsuit for dimming headlights) yet is selling them as OEM online. I have been waiting 8 months for them to come into my dealer. The only response is that the supply chain is the problem. These headlights have been gradually been dimming for years due to the deterioration of a coating inside the projection beam lens. A class action lawsuit settlement has Nissan obligated to replace the complete assembly if one registered with the the classs last March - September.

- Mount Pleasant, SC, USA

The contact owns a 2013 Nissan Altima. The contact stated that while driving approximately 35 MPH, the hood inadvertently opened. The contact lost control of the vehicle but was able to pull over, close the hood, and continued driving. There were no warning lights illuminated. Additionally, while driving, the headlights failed to produce adequate lighting. The contact used the high beam headlights while driving. The contact stated that it was difficult to see people and objects on the roadway. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 20V315000 (Latches/Locks/Linkages). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 100,000.

- Covington, LA, USA

Low beam headlights too dim to be usable at night. Service center confirmed it is a known delamination issue of the reflective coating, for which a class action lawsuit was previously filed and settled. Have been waiting for over 6 months for the "back ordered" parts to come in so it can be fixed.

- Blythewood, SC, USA

The Low Beam headlight do not project properly. The problem is delamination of the headlight assembly. See "Suarez vs. Nissan North America Inc. Nissan will not replace the headlights in a timely manner. A claim was filed on 1/31/22. Assemblies must be replaced by 9/23/22. Nissan is delaying the repair because of "supply Chain Issues". Numerous owners haven't had the replacement occur by the due date. This makes the car difficult to operate, requiring the use of the high beams at all times. This is a safety issue, and should be a recall to protect all drivers.

- Cincinnati, OH, USA

The low beam exterior lights are simply totally ineffective and provide little illumination at night. This is an ongoing issue and has yet to be corrected by Nissan. Car is not able to be driven safely at night.

- Williamsburg, VA, USA

why hasn't nissan replaced these headlight parts.we can't use the car at night as there isn't enough light to see safely, .NO EXCUSE fo0r this.

- Davenport, IA, USA

Nissan got sued for Altima headlights that would dim after a certain amount of time. They reached out to everyone affected and offered to replace their faulty headlights. They even put a campaign (recall?) on the affected cars. I went to the dealership which performed a test and determined that both my headlights were faulty and were dimming and I'm eligible for a replacement. They placed an order for parts in May 2022, it is now October 2022 and Nissan still hasn't shipped the parts to the dealer. Every time I call, the dealership says the parts have not arrived and there is nothing else they can do. Its been 5+ months since my dealership visit and I've been driving with dim headlights around rural country roads in Texas which don't have streetlights or lane markings It puts me and the passengers in my car (kids) at a huge safety risk. Can you please force Nissan to send new headlights (parts are already on order for my VIN) so I can get this resolved without any more delay?

- Houston, TX, USA

Headlights have become so dull that it is a hazard driving at night. Altima was taken into dealership on 3/30/22 and was found to qualify for headlight replacement under the lawsuit settlement in case Suarez v. Nissan North America, Inc. We were told it would take about six weeks for parts to arrive. Six months later and several calls to dealership, still no parts and no idea when they'll arrive. Our daughter had hers replaced last week by a non-Nissan auto repair business.

- Anna, TX, USA

The headlights have failed inspection at the dealership because the low beams are too dim. Nissan said their is not a problem although I found out there is a class action lawsuit regarding the headlight issue. This is something they are aware of but are unwilling to fix the problem. This is a safety risk because when driving at night you are unable to see and other cars might not see you due to the headlights not working properly. When it is raining you are unable to see and other cars can't see you which could cause an accident. The dealership has confirmed the issue and told me to contact Nissan and they are not willing to fix the issue. I did receive a warning last night because of my headlights not working properly. There are not any warning lights but considering a class action lawsuit [XXX], et al. v. Nissan North America, Inc., there should be a recall as my car is not the only car that has this problem. Please get a recall done on this as soon as possible as this is a safety risk not only to myself but all drivers on the road at night. Please do something before this causes lives of others. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Corsicana, TX, USA