My name is [xxx] and I am writing to you regarding my 2013 Nissan Altima. I am having an issue with my low beam headlights. Apparently I was on my way home one evening with my baby and I had on my low beams and I could not see the road ahead of me, the lights were on; but, nothing was coming out of it. My husband changed the bulb and still nothing. I took it to sutherlin Nissan and the service guy told me he is aware of the problems with the headlights in the 2013 Altima, and he have seen numerous ones that had to be changed. I am out of warranty; so, I was told it would be $130 to check it out to see what is going on. This past Friday my car started losing power and shutting off, I took it to the shop and they had to change the air flow sensor and when the guy checked my headlights he said it is black inside the projection area nothing will come through even if you changed the bulbs and I even bought a led kit and the shop told me nothing will work because the projection is burnt out. I have had three Altima's in the past; 2002, 2003, and 2013 and I have never experienced anything like this. This is a safety issue I cannot understand why this was not recalled. I have my family to think about driving on these highways with no low beams, I have to use my high beams and people are flashing me because I am blinding them; but, I need to be able to see. I am very upset and dissatisfied, I do not see why I should have to spend over $900 on new headlights when the parts guy and service guys know that this is an issue with this year vehicle they tend to keep this in stock. These headlights should have been recalled'. this is a safety hazard. Here is a list of other people with the same issue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Port St. Lucie, FL, USA