3.3
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 40,804 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I purchased a brand new 2014 Nissan Altima sv from baker Nissan North in houston, Texas (19630 northwest fwy, houston, tx 77065 (281) 890-5656). My transmission has failed twice (replaced the first time and now having to be replaced again) and I have been getting the run around from the dealership. This issue should not be occurring with a brand new vehicle. Then to top it off I have been a loyal customer and have purchased a total of four cars from this dealership now. I filed a Consumer Affairs report with Nissan corporation and have yet to hear something. I also called the dealership again to speak with someone in charge such as the general manager and they informed me to contact the consumers affairs department with Nissan corporation. They said they have a chain of command to follow and that would be my best bet of getting the situation resolved. I would like this situation to be investigated and justice. I do not spend my hard earned money to have a car that is not operating properly and could put my life and others in danger. It comes down to the fact that this car is a lemon and I should be given brand new transportation or the dealership should purchase the car and pay off the loan and let me take my business elsewhere....... I also have copies of my maintenance records for documentation purposes.....thank you in advance for your time and effort. I look forward to hearing from you soon...updated 11/05/15 the consumer also stated the ac was blowing out hot air, then cool air and the steering wheel was hard to turn. Updated 11/25/15.
- Cypress, TX, USA
- Daingerfield, TX, USA