10.0
really awful- Crashes / Fires:
- 32 / 2
- Injuries / Deaths:
- 44 / 1
- Average Mileage:
- 23,185 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
On May 9, 2014, I took in my 2014 Nissan Altima (which was still under warranty) to the dealership to repair the airbag sensor light since it came on even with someone in the passenger seat who weighed over 130 pounds. The Nissan service technician checked it and failed to duplicate the concern. Sometime after that, Nissan performed a recall on the sensor. After the recall, I again took the car in as the sensor still came on periodically incorrectly. This was on 10/11/16. At that time, they said the programming had not been completed and so they completed it. This also did not fix the sensor. I took it in again on May 10, 2017. The notes on the repair order say: "Customer states intermit when passenger is occupies in front passenger seat the passenger side air bag light comes on check and advise. No active codes. Performed zero point reset." Nothing was found again. Frustrated, I didn't know what to do. Fast forward to today (August 23, 2021), I took it in to finally resolve the issue as I am interested in selling it soon. I was shocked that they came back and said it would cost me $1010.68 to fix something that I have tried to get them to fix for 7 years. This faulty sensor is dangerous and they have refused to fix something that never worked from the start despite there being a recall.
- Sarasota, FL, USA
The vehicle does not detect the front passenger.
- Lodi, CA, USA
The contact owns a 2014 Nissan Altima. The contact stated while driving 15 MPH and coming to a stop, another vehicle crashed into the passenger side of the vehicle. The air bags did not deploy. The contact sustained injuries that she did not want to disclose and required medical attention the next day. A police report was filed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and manufacturer were not made aware of the failure. The approximate mileage failure was 76,000.
- Brooklyn, NY, USA
The airbag light is always on. When the car is taken to a dealer for inspection, they said that the sensor under the seat is not working properly. We worry that the airbag may not deploy during an accident because the seat cannot sense the people sitting on it. It is definitely dangerous The problem has been identified by a Nissan dealer. The vehicle was inspected by the manufacturer. The airbag light stays on, even after the dealer clearing the code. It seems a lot of Nissan Altima have a similar problem.
- Durham, NC, USA
The vehicle was involved in a hit and run and airbags did not deploy.
- Ontario, NY, USA
The contact owns a 2014 Nissan Altima. The contact stated while driving 20 mph, she became aware that the air bag warning light was illuminated. The vehicle was taken to crown Nissan of greensboro (3900 w wendover ave, greensboro, nc 27407) to be diagnosed. The contact was informed that the air bag unit needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure, and informed the contact that the failure was not covered under warranty. The failure mileage was approximately 49,270.
- Greensboro, NC, USA
As of November 2020, the airbag indicator illuminated and remained on. It initially occurred when starting the car and there were no passengers. My concern is whether the airbag will deploy properly in the event of a crash, which is a safety issue.
- Garner, NC, USA
The airbag light has been on consistently.
- Atlanta, GA, USA
The airbag light won't turn off. I'm unsure which airbag, but from what I understand the light on means airbags won't deploy correctly in the event of an accident. It started on 12/13/20 and has continued throughout 12/14/20. The light stays on regardless of what position it's in. Parked, turning, driving, etc.
- Tucson, AZ, USA
The passenger's airbag off light is on while having an adult passenger on the seat eighter the car is moving or is parked. Meaning the passenger's airbag is not working
- San Antonio, TX, USA
For several months the passenger side airbag indicator light has been working intermittently. Sometimes the light shows unoccupied when an adult is sitting in the passengers seat. I don't know if the airbag is working properly or not. I took my vehicle into the Nissan dealer in leesburg, fl last week for routine service and told them about the problem. They performed a diagnostic test and did not find any fault codes. They then got in and out of the seat several times and said the airbag light displayed properly. The next day with an adult passenger in the seat the light again showed unoccupied. Why hasn't there been a recall regarding this problem.
- The Villages, FL, USA
2014 Nissan Altima 2.5sl airbag light came on and stays
- Prairie Grove, AR, USA
The system that determines whether the passenger airbag will deploy on my vehicle is not functioning and is defaulting the airbag to not deploy. I took the vehicle to my dealer for a quote and was told it will cost up to $1,800 to fix. I know there has been at least one recall pertaining to this system already (recall number 15V681000). I also asked if there was a way to have the airbag always set to deploy but was told that was not possible. An $1,800 fix for a critical safety feature is a hazard that will drive people to accept undue risk. A recall for affected Nissan vehicles to replace the system or which would default the airbags to deploy would mitigate the risk to the population.
- Columbia, SC, USA
Passenger airbag light is on even when someone is in the seat now the one on the dashboard is staying on no codes coming up on computer this is happening when car is in motion and stationary tried resetting light is still
- Heflin, AL, USA
Air bag light for passenger seat keeps coming on when in motion
- Norfolk, VA, USA
The driver side airbag is lit when starting and remains lit while driving. My concern is the airbag will deploy on it's own without impact or possible will not deploy upon impact.
- Fordoche, LA, USA
The contact owns a 2014 Nissan Altima. The contact stated that the air bag sensor warning light was illuminated. The vehicle was taken to an independent mechanic who reset the sensor several times. The failure recurred. The contact called the faulkner Nissan mechanicsburg located at 6627 carlisle pike, mechanicsburg, pa 17050, where a diagnostic test was performed however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 40,000.
- Mechanicsburg, PA, USA
The contact owned a 2014 Nissan Altima. The contact stated while stopped she was rear ended by another vehicle driving at approximately 40 mph, as a result she was pushed into the rear of the vehicle stopped in front of her. The contact stated that no air bags deployed. The contact stated no warning light was illuminated. The contact sustained muscle strain, leg and neck injuries while the passenger sustained back and neck injuries that required medical attention. The contact also stated that the occupants of the other vehicle also sustained injuries however, she was unaware of their injuries. A police report was filed. The insurance adjuster deemed the vehicle a total loss. The vehicle was towed to an independent auto body facility. The contact stated no local dealer was contacted. The manufacturer had not been informed of the failure. The contact was concerned as she researched on-line and found several recalls that involved the air bags not deploying however her VIN was not included in the recalls. The failure mileage was approximately 140,000.
- Baltimore, MD, USA
Passenger air light is on and won't go off. I was told that there is no recall for the airbag. I haven't had no accident, but if this should happen and the passenger air bag doesn't work. Look out Nissan. You'll needs to recall these airbags. I see nearly 700 complaint.
- Houston, TX, USA
- Waynesville, MO, USA