The contact owns a 2014 Nissan Altima. While at a stop sign, the contact looked both ways. Upon accelerating, a truck crashed into the front driver's side of the contact's vehicle. The air bags deployed with extreme force for the front driver and passenger side. The curtain side air bags did not deploy. The driver's left eye was damaged, which affected the cornea, and the driver also sustained bruising across the chest and back pains. The front passenger sustained bruising to the arms, chest, and hips. The driver and front passenger received medical treatment. The insurance company towed the vehicle to a yard. A police report was filed. The vehicle was not inspected to determine the air bag issue. The manufacturer was later notified of the crash. The approximate failure mileage was 46,000.

- Deltona, FL, USA

The contact owns a 2014 Nissan Altima. While operating the vehicle with a front seat passenger, the air bag sensor illuminated indicating that the passenger side air bag was deactivated. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 41,533.

- Panama City, FL, USA

The light indicating a person is in the passenger seat does not operate all the time. The dealer has programed it twice. The dealer is frustrated as they have several other customers with the same problem. The dealer asked me to contact Nissan directly which I did. I was told today by a specialists from Nissan that I have to bring the vehicle in when it is doing it, I explained it is an intermittent problem and I would be more than happy to leave the vehicle with the dealer. She informed me this was not acceptable that I have to bring it in when it is not operating properly. I guess she could not comprehend the fact that it is an intermittent problem, most likely due to a faulty T passenger side sensor in the seat. The passenger weights is around 120 pounds so she is heavy enough for the sensor to pickup her weight. I am concerned that the air bag might not deploy during an accident. Most of the time when the vehicle lights acts up is when we first start out. There is no set pattern to create this problem, might be ok for a week or two then could do it two or three days in a row and maybe go out by it self. This has been happening for several months, maybe close to a year.

- Abbeville, SC, USA

Received the NHTSA campaign number: 16V244000 update for OCS error on passenger airbag. I had submitted a complaint regarding this after Nissan's previous update did not fix the issue. This issue is still not resolved. After 2 months of use I am seeing that when my wife is in the passenger seat the airbag light notifying me that there is no passenger in the passenger seat stays on still. I can 'reset' by turning the vehicle off and restarting it but can not be positive that the vehicle is actually 'seeing' the passenger. This seems to be a very big issue with Nissan and would like to have it resolved. I have not talked with them since when I do the answer I've previously gotten is "we've completed the update and don't know why it's not working for you" bring it in and we'll look - to no avail. So I prefer not to let them play around since resetting the computer does nothing.

- Chisago City, MN, USA

Passengers side airbag light is on when someone is in the seat. We have had it to the dealer and they say they can't duplicate the problem. We videoed it and showed it to them and I have called Nissan miss [xxx] didn't want to hear it. [xxx] also said it is not under warranty or recall and they I will have to pay. I just checked the web and found other people with the same complaint. I just paid $646 to get it fixed and the light is on. The light stays on going down the road highway or city driving. Sitting still or moving. Oh by the way did I mention my daughters 2015 Nissan Altima is having the same problem. [xxx] at Nissan also blew her off. Is there any remedy to this problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Maiden, NC, USA

I work in car leasing and actually think the information on this website's database is wrong, just flagging this issue. This VIN and many others for other Altima says no remedy but when you go to the dealership they are able to solve recall R1609. Other Altima vins with this same recall also have a different status saying there is a solution.

- Chicago, IL, USA

Nissan issued recall on the passenger side airbag sensor that disengages the airbag when a grown adult is seated in the passenger seat. My car was recalled and "supposedly" fixed, but two separate incidences have occurred where the passenger airbag light indicating the airbag is off when a person is seated there has occurred. The issue was not resolved fully with Nissan's warranty fix and Nissan is looking into my car further on how to fix the issue. I have researched the issue and many other instances of this issue occurring after the so called "fix" performed by Nissan. Link below: www.carcomplaints.com/Nissan/Altima/2014/seat_belts_air_bags/air_bags.shtml this is a consumer safety issue with not having a properly functioning airbag.

- Baltimore, MD, USA

The contact owns a 2014 Nissan Altima. The contact stated that the air bag on/off indicator illuminated for the passenger seat while driving. The vehicle was taken to the dealer, but they could not diagnose the failure. The vehicle was not repaired. The failure mileage was 29,630.

- Dallas, TX, USA

Have had 2 factory recalls for pass. Side airbag not being activated with pass. In the seat. Still having the same problem sometimes. The dealer stated I would be charged if they cannot duplicate the problem. This has been a safety issue for the past 2 years. Thank goodness we have not been in a accident that needed the use of the pass. Airbag when it was deactivated.

- Whitesboro, NY, USA

The contact owns a 2014 Nissan Altima. The contact stated that the air bag warning indicator remained illuminated after the vehicle was repaired per NHTSA campaign number: 16V244000 (air bags). The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

- Searsmont, ME, USA

My 2014 Nissan Altima drivers side airbag light has come on for the fourth time since new. (todays date 09/26/2016) the first two times, Nissan reset it and conveniently didn't make a record of it in the repair history while it was in warranty. I took it in a few weeks ago because the light was on again, they said it was a loose connection under the seat caused by a box of kleenex, which I think is not true. Last week the light came back on again with nothing under the seat. This time, they said I need a new airbag at a cost of $1100, claiming I never brought it in for the drivers side and that I have to pay for it because my car now has 70K miles on it, never-mind it is only 2 years old. My main concern is that this clear and obvious defect causes a significant risk to the occupants because it prevents any of the airbags from deploying in an accident. I cannot afford to spend over $1000 on a part that should never go bad on a car that is only 2 years old. Fyi: The vehicle was in motion when the airbag light came on every time and every time it came on there was nobody in the back seat, nor was the seat being adjusted or was anything interfering with the plug, as Nissan tries to claim.

- Rising Fawn, GA, USA

The contact owned a 2014 Nissan Altima. While driving at any speed, both sides of the contact's vehicle were struck when another vehicle ran a stop sign. The air bags failed to deploy. A police report was filed. There were two injuries that required medical attention. The vehicle was destroyed and towed. The approximate failure mileage was 35,000. Updated 12/13/16

- Baytown, TX, USA

Randomly this occurs, when sitting in the front passenger seat the air bag sign for that seat will say off. On our last trip we left a stop and entered the highway but the light stayed on indicating the air bag was not activated. We had to drive like that until we could safely stop. We then turned off the ignition and started the car again, and this time the air bag off light did not stay lit. We have had the vehicle at the dealer 6 times for this problem. Because they can not duplicate the problem when the car is there the only thing they say they can do is a zero point reset on OCS system. That has not stopped this issue from reoccurring. We have phoned bergstrom of oshkosh 5 days this week, they do not return our call. The last diagnosis states electrical, however, tony the service advisor told us the last time we were their that they don't want to throw money at the car it could be a sensor, electrical, the air bag system or the seat. Because they cannot replicate the problem when we are there they do not know what to fix, so choose to do nothing. The recall on the car was done 5/26/16. However we continue to have this problem. The service advisor has repeatedly said it is because the passenger is not sitting on the seat correctly, however the last time it occurred the passenger was sitting in the same position when the air bag was off as she was when the ignition was turned off and restarted correcting the problem. Our warranty will run out soon. We phoned Nissan and they will only go by what there auto tech at bergstrom tells them, so no help there either. I have copies of invoices from when the car was taken in for this problem.

- Malone, WI, USA

The contact owned a 2014 Nissan Altima. The contact stated that the vehicle was involved in a crash. The contact did not recall the details of the crash. The air bags did not deploy. A police report was filed. The driver sustained neck injuries that required medical attention. The vehicle was towed and destroyed. The VIN was invalid. The failure mileage was unknown.

- Norton, OH, USA

My Altima was under recall for the air bag light on dash. Had it to the dealer twice and the light stays on when someone is in passemger seat. And we're driving

- Greenlawn, NY, USA

There was recall on this vehicle NHTSA recall 16V-244. It was about the OCS. Vehicle was taken to crest Nissan of frisco 6600 state hwy 121, frisco, tx 75034 on 14 June 2016. According to the invoice given to me by the dealer the OCS unit was reprogrammed. On 9 Aug 16 I took the vehicle back to the same dealer because the supplemental air bag warning light remains on continuously. But the customer service agent at crest Nissan of frisco told me that there is nothing wrong with it, this light is supposed to stay on unless the passenger seat is occupied by an adult. Owner's manual on page 1-57 clearly mentions that " if the supplemental air bag warning light remains on after approximately 7 seconds, under this condition, the front air bag, side air bag and curtain air bag or pretensioner systems may not operate properly". the dealer has not only failed to rectify the problem but also lied to me about this technical and a potentially hazardous problem. It could mean that the front air bag, side air bag, curtain air bag and/or pretensioner systems will not operate in an accident.

- Plano, TX, USA

Since I have had my 2014 Nissan Altima it has faced several major issues such has two transmissions replacements, now the ac compressor, then the car display screen turned completely pink, and other numerous issues that have already been documented in your system. Please refer back to my previous complaints that I have submitted, my service records for the dealership, and so forth for documentation purposes. I truly believe that a car with only 7 miles on it when purchased should not have any of theses issues unless it was manufactured poorly. I am so fed up with dealing with the dealership and run arounds from the corporation that I may have to take legal action if this issue is not resolved in a timely manner.

- Cypress, TX, USA

I brought my car to royal palm Nissan for a recall on the hood latch and told them to check the OCS light that went on intermittently even though there was a passenger seated. This was before the recall notice. I received the OCS recall and went to coral 'springs Nissan. I returned a week later because the light remained on for 17 minutes a few days later while driving with an adult passenger. I was told it could not be checked because the light was not on then. If the light goes on intermittently, then my passenger is not safe in case of an accident as the airbag will not deploy. What can be done?

- Coconut Creek, FL, USA

The contact owns a 2014 Nissan Altima. After the dealer repaired the vehicle per an air bag recall on June 28, 2016, the air bag warning light remained illuminated. The vehicle was taken to the dealer on July 20, 2016 to reset the warning light, but the dealer refused without payment. The manufacturer was notified of the issue. The failure mileage was approximately 79,000. Updated 09/29/16

- Royal Oak, MI, USA

I am contacting you over repeated issues with my 2014 Nissan Altima sl. This is my second complaint filed to NHTSA for this vehicle's airbag. As you are aware, a recall was issued and has been performed on my vehicle. My issue is that the passenger seat won't arm the airbag if my wife sits in the seat. I have multiple videos of this issue. My most recent visit to my Nissan dealer resulted in them stating they couldn't fix anything as they couldn't pull an error code. The very next day, the issue happened again with my wife in the passenger seat and again I recorded it. I opened a complaint with Nissan corporate. After a frustrating phone call this evening, and a lot of ambitious double talk on Nissan's part, the Nissan representative said that the issue was that my wife was too lite. My wife weighs between 103 and 108 pounds as she fluctuates a bit. She stands 5 foot 3 inches tall. The Nissan representative, delisa said that Nissan doesn't recommend anyone under 4 feet 9 inches or less than 120 lbs in the passenger seat. This was never told to me two years ago when I was looking at purchasing the car, or through any of the 6-8 service tickets I have opened regarding this issue with multiple different fixes attempted. ( I can get the exact number as soon as my dealer provides the requested information.) I would have never bought the car knowing my wife couldn't ride in the front passenger seat. I asked for this in writing from the Nissan representative but she said she could not provide that. She said it was only for their internal records. I pressed her on the fact that they were saying my wife couldn't sit in the front seat. Her reply was that she didn't say that, only that Nissan doesn't recommend someone less than 120 pounds in the passenger seat. Is it possible to be contacted by the NHTSA to clarify what Nissan is saying and if it is accurate?

- Amelia, VA, USA