The rear lower suspension link on our car cracked and completely separated causing the car to be un-drivable. My husband was pulling out of a parking lot with our son and my son-??s friend [XXX] and [XXX] old) and the car started fishtailing. We were lucky this happened at a very low rate of speed. The next day my husband would have been on a highway and I-??m sure we would be talking about injuries or worse instead of just a tow. Nissan knew about this issue but failed to tell their customers directly of the issue. They extended the warranty to 10 years and unlimited miles but DID NOT inform owners of the defect, warranty extension OR the ability to get it fixed (and Nissan admitted to this that they didn-??t have to tell customers). They told us that in midwestern states (we are in Illinois) the rear lower link could rust quicker with the salt and break. There were no warning signs of the issue that we noticed and no one mentioned any issues when we-??ve had it in the shop. Nissan however only agreed to pay half of the cost to fix it since we are 4 months past the date of the extended warranty. This is a problem that should have been communicated to us in the first place so we could have had it fixed before it completely separated. The regional specialist who made this decision was completely uncaring when expressing concerns of how this could have had a much worse outcome. We asked for towing to be re-imbursed and for a rental car and both were denied. Rental car we were told was at the dealerships discretion to which they said they would need to get approval from the person who told us the dealership decided that. So we have been without our car for 2 weeks now having to juggle around 2 kids and their activities and our own jobs. We are very lucky that this issue known to Nissan didn-??t end in a far worse outcome with injuries to my family. Unfortunately we don-??t have the invoice for the repair cost yet as it-??s still in the shop. They said it would be around $500. INFORMATION REDACTED PURSUANT TO THE FREEDOM

- St Charles, IL, USA

The contact owns a 2014 Nissan Altima. The contact stated that while in reverse, the rear driver-??s side tire felt abnormal as if the tire was going to detach. The contact lifted the vehicle and noticed that there was a crack in the rear suspension control arm. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

- Omaha, NE, USA

Recently after lending my 2014 Nissan Altima to my daughter to drive out of state she made a turn in a parking lot and the rear lower control arm broke in half. The car was undrivable and had to be towed to a local repair shop. After doing some checking online I found out that Nissan is well aware of the issue and has issued a service bulletin P9324. However, I am very upset as Nissan never mailed out any notices to owners to bring the cars into a nissan dealership and have them inspected, owners were never made aware of the potential problem. Not only that, I live in a state which uses road salt, which their service bulletin says compounds the issue and I was still never notified. Nissan is well aware of the cracking lower control arm issue and had a redesign done in I believe 2018 to eliminate the issue. Additionally, I had the car in at a Nissan dealership 2 weeks before the failure occurred for a different recall issue and I feel there is no excuse for this to at least not have been checked when the car was in at a dealership for service, especially in a road salt use state. Looking back the car was making a clicking noise from the right rear where the control arm broke for the last year and a half only rarely when going over one particular speed bump where I live. Had I been notified by Nissan about the potential issue I immediately would have bought it into a dealer for inspection. Additionally Nissan did extend the warranty on this part but the failure was six months outside of their extended warranty and they will not cover repair expenses either. I strongly feel this breakage could have caused a loss of life if it happened at highway speeds as my daughter informed me the car was completely undrivable when it broke in the parking lot and had to be towed. I am in possession of the failed lower control arm. Once again shame on Nissan for failing to notify owners of this potential hazardous problem.

- Manorville, NY, USA

The contact owns a 2014 Nissan Altima. The contact stated that while reversing out of the driveway, the tire went inward, the control arm fractured, and the vehicle became undrivable. The contact looked underneath the vehicle and became aware that the driver's side rear lower control arm was rusted and had split into two pieces. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and informed the contact there was no warranty coverage on the vehicle and referred the contact to the local dealer for assistance. The contact stated that the failure was related to NHTSA Action Number: EA19002 (Suspension). The failure mileage was approximately 124,538.

- Indianapolis, IN, USA

Left rear control arm broken and unable to move!

- Pittsburgh, PA, USA

On the October 28, 2023, at 2pm, I, was in the process of performing a backing maneuver into my driveway. As I was reversing, I suddenly felt a strong vibration and experienced an inability to move the vehicle further. I promptly exited the vehicle to inspect the situation. Upon examination, I observed that the issue was attributed to a complete failure of the Passenger Side (PS-R) lower control arm. This failure was caused by extensive rust, which had resulted in the control arm being completely broken. The severity of this structural failure rendered the vehicle inoperable and unsafe to drive.

- Campbell, OH, USA

It smells like gas when I start the car. It's also wasting alot of gas. I have to put gas every couple of days. I spend more money putting gas. The steering and suspension and the tires keep giving me problems to where the brakes locked up on their own and now it drives really bad especially on the freeway. The steering wheel moves alot when I'm on the freeway sometimes feel like I'm loosing control of the car. The gas pedal gets stuck and the gear shift gets stuck in park. I have to use a nail filer the metal ones and push and hold the shift lock for it to move into gear. The car keeps saying Key not Detected even tho it's in the car with me. I just got the car from a small dealership in pomona in April of 2023

- Pomona, CA, USA

Broken drivers side rear control arm due to corrosion.

- Reeds Spring, MO, USA

Vehicle brought to independent mechanic to investigate popping/creaking sounds from driver's side rear (DS-R) wheel area. While test driving to investigate, the mechanic indicated that the DS-R lower control arm experienced complete failure (rusted through/snapped).

- Newmanstown, PA, USA

While driving the Nissan Altima listed about my daughter began to experience severe vibration to the steering. It was so bad she had difficulty keeping the car on the road and was able to pull into a parking lot. After being reviewed by a repair center it was determined that the lower control arm on the drivers side was broken and caused the upper control arm to be damaged. It was further found that the passenger side rear lower control arm had a crack approx. 75% through. The repairs cost me over $2,200.

- Vienna, OH, USA

Rear lower control arm broke from mount. Broke just before reaching a secondary rd with a speed limit of

- New Durham, NH, USA

The contact owns a 2014 Nissan Altima. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound while going over a bump. The vehicle was taken to the dealer and the contact was informed that the driver's and passenger-??s side front lower control arm needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

- Steelton, PA, USA

On our 2014 Nissan Altima, the left rear lower control arm broke apart and the right rear lower control arm was badly cracked; both are integral parts of the suspension.? This happened on a 350 mile trip to visit my father, driving at top speeds of 70 mph, 80 miles of which were on a two-lane highway.? I was fortunate to be driving only 15 mph and just a few blocks from my destination?when the rear end "fish-tailed" with no ice or rain on the road (it didn't totally break through until I was in my dad's driveway and backed up to put the car into his garage on a flat surface in order to jack it up to see what the problem was).? I had heard no unusual noises, nor did any warning lights appear.? The car was towed using a dolly system, since it was no longer drivable, to an auto mechanic?shop.? If I had been driving any faster and this part gave way I (and my dog who was not restrained in any way) could have veered into oncoming traffic, or gone into one of the many deep ditches where the highway is built up through a large bog, or off a 120 foot high bridge into the Duluth Harbor, which could have resulted in severe injury or death to myself, my dog and others.? The mechanic verified that Nissan has a "service agreement" instead of a full-on recall of these defective parts for cars driven in the "salt-belt" regions of the USA, WI and MN being two of those states.? Because of this issue, I had to stay an additional week in order to have our car completed for driving. As of today, we have sent a reimbursement form and all pertinent?information to Nissan.? My husband and I strongly feel that Nissan should have sent out notices to all owners of these vehicles with this potentially deadly defect.? We do not understand why there has not been a full recall!

- Stevens Point, WI, USA

rear control arm rusted, broke off

- Grand Rapids, MI, USA

I was merging on to I-94 from Grand Avenue in Gurnee, IL. I felt the rear end of my car hop. One merged, I noticed my steering was at 2:00, vs straight. After exiting expressway and hitting bumps in the road, I noticed my car "floated". Parked the vehicle and went to work. Left early to avoid traffic. Made it 1/4 mile and the car had a horrible hop to it. Parked the car to investigate. The rear control arm was completely rusted through and broken. I called the Nissan Dealership after reading there is a campaign to replace these under "warranty". Apparently this is an issue with 2013-2018 Altimas in areas where is salt used to help clear roadways in the winter. The dealership has my vehicle now and called to tell me the other one was bad as well. I could have seriously hurt or killed others or myself. This should be a recall and not an extended warranty. I received notification about the hood latch recall, nothing about a campaign regarding the rear control arm.

- Lake Villa, IL, USA

The contact owns a 2014 Nissan Altima. The contact stated while driving 38 MPH, the traction control warning light illuminated, and the rear suspension lowered abruptly. The contact stated that the passenger-??s side rear lower control arm had snapped from excessive corrosion. The contact was able to drive to her residence at a reduced speed. An independent mechanic diagnosed that the rear passenger-??s side lower control arm needed to be replaced. The contact was informed that the vehicle was not safe to drive until the repair was performed. The vehicle was not repaired. The dealer was contacted and informed the contact that the vehicle was not under recall. The manufacturer was contacted and advised as the dealer. The failure mileage was 110,000. The VIN was not available.

- North Attleboro, MA, USA

Rear control arm broke while driving.

- Oostburg, WI, USA

Both rear lower control arms broken

- Toledo, OH, USA

The right rear suspension rusted from the frame of the car, making the car unable to drive!

- Mckees Rocks , PA, USA

My right rear control was completely broken when I was driving 70MPH on the expressway and I was nearly in a major accident. The car swerved to right severely. The other rear control arm was cracked.

- Oak Forest, IL, USA