9.0

really awful
Typical Repair Cost:
No data
Average Mileage:
12,500 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Feb 072016

Altima S 2.5L

  • Automatic transmission
  • 23,000 miles

This 2015 Altima has a smart key, it says the keyID is incorrect. Why is it that it's correct one day and not the other? What the hell is this?

- locj1953, Rocky Mount, VA, US

problem #1

Apr 072015

Altima SL 2.5L

  • Automatic transmission
  • 1,959 miles

Truly, this has been a pain in my behind. My first occurrence started about the first week of April, and I didn’t think much of it, thinking maybe I wasn't pushing the brake hard enough. So I felt maybe I wasn’t starting the car correctly, so I continued to set in my garage until it started. A few days later, I called Clay Cooley Nissan and spoke with one of the sales associates and expressed my concern, he told me to make sure I held the key close to the ignition. So going forward I would always hold the key close to the dashboard, which I must say in the back of my mind I felt how strange.

And still as of today, it July 23, 2015 and I'm still having the same problem. I have yet to fully enjoy my car due to the darn things continues to give me problems. On two difference occasions I spent half my Saturday, at Clay Cooley Nissan service area with hopes to resolve my problem, and both times they swore the problem was fixed; and yet I’m still having the same darn problem and more. So the bottom line the problem started about April 7, 2015, and my first time actual encounter with the dealership was May 30th, now mine you ~ the first time I took it to the dealership TWICE, and the second time same thing and again in June, and July 11th, and now July 20th.

I will say, the server manager Pat Weir, was doing the best he could be he stated the only thing he felt as this point was to call an engineer to check the car. I asked to speak with the head manager there, which is Matthew Kusez, General Manager of Clay Cooley. He NEVER - bother to speak with me even though I requested to speak with him. What the people do not realize, I honestly feel my life is in danger driving this car. As I was driving to the dealership, my car acted as if it was trying to stop several times. Which as you wall may understand, I was a NERVOUS wreck. There was an 18-wheeler truck behind me and one on the side of me as I was driving to the dealership. And all I could do was pray, pray and continued to pray until I got to their safely. I honestly feel my life is in danger driving this car.

- Shirley R., Desoto, TX, US