10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 9 / 0
- Average Mileage:
- 10,884 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Air bags have stop working
- Three Rivers , TX, USA
The contact owns a 2017 Nissan Altima. The contact stated while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to the local dealer where the warning light was reset; however, the failure reoccurred. The vehicle was taken back to the dealer, where the diagnostic codes were cleared, and the vehicle was test driven; however, the failure persisted. A Nissan warranty inspector recommended the replacement of the front driver's side air bag module, the driver's air bag and the air bag sensor. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under the warranty unless the driver's side air bag module completely failed. The failure mileage was approximately 29,000.
- Hope Mills, NC, USA
In mid December LF airbag light went on. Dealer found no issues cleared the code and problem recurred in 2 weeks. Dealer states airbag has to be replaced and if problem recurs then the module needs replacement. Repair for replacement airbag is 2625 and module according to the dealer would also be 2500 estimate. Wrote to Nissan since it appears this problem is fairly new and widespread some remediation should be offered
- Manalapan, NJ, USA
The driver side airbag warning light appeared on dashboard approx 2 months ago. I took it to Piazza Nissan for service, where a 27 point vehicle inspection was performed. I was told the airbag needed to be replaced, as well as the LF seat back assembly. The parts would cost just over $2000, and with labor would be just over $3000. I was also told there is a national backorder for the parts, and the dealer would call me when they are available. The airbag does not work on the front driver-??s side of the car anymore. My car has never been in an accident, the airbags were never deployed, and I have regularly had all of the maintenance checks done at Nissan dealers. I do not understand what would cause this problem except for faulty parts.
- Philadelphia, PA, USA
Airbag is off and airbag indicator light is illuminated. The vehicle has not been in any accidents and Nissan states that this is an airbag issue (known). They refuse to warranty it even though the unit is under 100k miles. The dealership confirmed that the SRS Airbag system is not operational. A Google search for this provides many 2017 Altima drivers with the same issue and Nissan is not fixing this.
- Maricopa, AZ, USA
Airbags deployed with no collision, so I had an inspection done with Nissan, and they reported that there was no malfunction. It does not make sense because airbags are not supposed to deploy mid-driving without anything hitting them. I was at risk, and other people on the road were put at risk of an accident. If I were on the freeway instead of a rural road, there would have been a higher risk of an accident and people getting hurt and causing an accident from the airbags deploying. I was lucky enough to be on a rural road where I was not going as fast, so people could avoid hitting me because I had slowed down very abruptly; I thought I got hit when the airbags deployed from the loud noise that the airbags made when they deployed. Previously my vehicle has been serviced at the dealership for any issues it had prior, and it was in excellent condition. After removing myself from the vehicle in the middle of the road, I checked around the vehicle, and there was no other vehicle. I also went around my vehicle and checked for any damages; there was no physical damage, and it was exactly how it was before. I had two witnesses walking on the sidewalk that came towards me and talked to me, we had a police officer come check out the situation and talk to me; they were puzzled as well. Called my insurance company, and they will not cover airbags deploying on their own. I also have a police report as well. I checked for any recalls, and there are no recalls obtaining my vehicle via my VIN number. The VIN number and recall check was done by me through the website and Nissan consumer affairs. I got bruised and hurt and went to the emergency room the following day. There was no other warning signs on my dashboard prior.
- Aurora, CO, USA
I was driving for work and all the sudden the airbag light came on and stayed on. Was told I had an Error Code B0020 and that the LF drive side airbag needed to be replaced. It will be 3000 to fix, or I have NO AIRBAGS working in my car to drive my family. The car has been serviced every couple months since purchase. No accidents.
- Valdosta, GA, USA
I own a 2017 Nissan Altima. It has 57,000 miles. About a week ago, I started the car after it was parked overnight and the air bag light illuminated and stayed on. This vehicle had not been in an accident and I am the only driver of this vehicle. I took the vehicle to a Nissan dealership. They diagnosed it and I was told it would be a $3,000 repair (although I have not seen a copy of the diagnostic findings). I did get a copy of a partial listing of the parts involved which included: pressure detection sensor, curtain module assembly, side air bag module assembly, air bag pressure detect module and to replace the left seat back frame assembly. Unfortunately, my extended warranty does not cover air bags. I am wondering if my car should have been included in the air bag recall that included the 2016 Nissan Altima. It is difficult for me to understand how my 5 year old car with no accidents has an airbag system that needs such and intensive and significant repair. I'm not a mechanic by any means, but I would think it should be no more than a faulty sensor causing the light to come on without a cause.
- Pawtucket, RI, USA
Driving 2017 Altima (48000 miles)in the city Airbag light came on and stayed on.
- Ormond Beach , FL, USA
The contact owns a 2017 Nissan Altima. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.
- Three Rivers, TX, USA
The system failure is the airbag I'm not sure if it is a malfunction or what. It started as staying on when I start car then would go away. Then I notice it just come up and would stay on. I made appointment for dealership to take a assessment and they would not look unless I pay ahead to have it seen. I don't feel safe to drive my vehicle that this could be a serious matter. It has been a while now about 3 months now.
- Maricopa, AZ, USA
Hello I-??m not sure how to actually go about this. Just looking for a little clarification or guidance, I purchased my 2017 Nissan Altima from a dealership March 2020. Two weeks ago the airbag popped on that it-??s no longer working and I-??m not understanding why I haven-??t been in any accidents or anything. It doesn-??t make any sense to me that I took the car to Nissan and it cost 1700 just for the part that-??s not including labor. Is this happening to all Nissans and where do I go from here? That-??s a lot of money just for parts.
- Phoenix , AZ, USA
1. Air Bag: Car was released from towing company to Progressive as total loss vehicle. 2. Component did not deploy when hit by an 18 wheeler. 3. Unknown, being in the crash as well as post crash visual evidence proves non deployment. 4. Total loss was declared and car was released to Progressive. 5. No warning or error was present in dashboard.
- Milwaukee, WI, USA
The contact owns a 2017 Nissan Altima. The contact stated that the airbag warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was informed of the failure but was unable to assist. The failure mileage was approximately 67,000.
- Mesa, AZ, USA
My airbag light came on 2 weeks ago. I took it to Nissan and was told I had no error codes, but if the airbag light came back on to bring it back. The light came on again yesterday. I returned to Nissan to be informed that the airbag has to be replaced. Meaning the entire passenger seat has to be replaced because that is where the airbag is located. Nearly $2,000 to repair it. All of the 17 Nissan models have the airbag recall except for the 17 Altima which is what I have.
- Canton, GA, USA
At certain times the front impact radar will say it is blocked or not functioning. Twice it has actually applied the brakes with nothing in front of it. Now the air bag light is on and will not go off.
- Hinesville , GA, USA
The airbag light in the dash came on and stays on.
- Hamlet, NC, USA
On Sept. 15th 2020, I was in an accident on the highway, I was rear ended by a tractor trailer and from there pushed across four lanes head on into median cement wall the car then rolled back into traffic where I was hit again by another truck in the front drivers side wheel and hood area, this sent me back into the guard rail on the other side of the highway. During this collision none of airbags deployed in the front or rear, this car hasn't been in any accidents, and there are no recalls listed for the airbags, the blind spot safety feature was on and did not alert me to driver side blind spot. Immediately after accident I was transported to atlanta va medical hospital off 1670 clairmont rd. Decatur, ga 30033.
- Douglasville, GA, USA
On Sept. 15th 2020, I was in an accident on the highway, I was rear ended by a tractor trailer and from there pushed across four lanes head on into median cement wall the car then rolled back into traffic where I was hit again by another truck in the front drivers side wheel and hood area, this sent me back into the guard rail on the other side of the highway. During this collision none of airbags deployed in the front or rear, this car hasn't been in any accidents, and there are no recalls listed for the airbags, system did not alert me to traffic in blind spot, safety feature for this was on. The car is located at barrow wrecker service shop & yard 2267 dixie ave SE, smyrna, ga 30080. 770-435-8945. I will attach police report and pictures.
- Douglasville, GA, USA
- Boerne, TX, USA