10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
67,010 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

May 012015

Armada 8-cyl

  • 101,000 miles
I was driving along and I heard a noise in the rear of the car. I turned to look, but could not see anything that could have caused the noise and so I continued driving. Within minutes the entire rear overhead console fell between the two middle row seats and was hanging suspended by the wiring. There had been no visible damage to the console. I do not have children that would have been using the monitor, nor do I have back seat passengers very often. Totally unexpected occurrence. It seems all of the mounts, which are plastic, broke and the whole thing came tumbling down.

- Orlando, FL, USA

problem #11

Jun 302014

Armada 8-cyl

  • miles
This is my second complaint regarding the overhead console in my 2008 Nissan Armada. Initially I raised concern about the console being loose. This morning the overhead console fell onto my child.I contacted Nissan about why no recall was never issued when there are numerous complaints online for the same issue. This is a safety hazard. I've gotten the runaround from them. I took my Armada to the dealership this morning to repair the console. I was told there it was a known issue. The console is secured by plastic brackets that eventually break. The console cannot be repaired, only replaced. To replace the console is $2900. We should not have to be responsible for Nissan's use of subpar parts. A recall needs to be issued to address this. Fortunately my child was not seriously injured.

- Fort Washington, MD, USA

problem #10

May 232014

Armada 8-cyl

  • 100,000 miles
As I was driving home from picking my daughter up form school. I heard a noise that sounded like something fell on the roof of my truck. My daughter screamed mommy! I turned around in a panic to see my overhead console hanging and in pieces. I immediately pulled over to my crying daughter who was scratched by one of the pieces that fell and broke by hitting the middle console. The plastic console was shattered and some of the plastic still remains around the screws. I took my vehicle to the dealership the following morning to have them repair it because I thought for sure this was a recall issue. To my surprise the dealer told me it's not a recall item and that this issue has not reached the recall complaint ratio. They gave me a quote for the replacement and labor cost of $2,500! I looked online to see if there were any other complaints and to my satisfaction I'm not the only one. It's a fact that Nissan 2008 Nissan Armada and titan vehicles have the same problems. This is a hazard and can cause an accident while driving. This matter should be addressed by a recall and replacement of all consoles free of charge and a notice to all owners stating (warning / caution advisory) potential hazard / risk while driving your console may fall or crack into pieces without reason!

- East Point, GA, USA

problem #9

Apr 292014

Armada

  • 68,000 miles
Purchase 2008 new Armada and having many problems since purchase october2007- the top console fell off while driving about a year ago went to Nissan dealer and they said is not cover with warranty ( this happen within before my 60K miles warranty) they told me I need to purchase that it was not factory defect. A few weeks ago the other part of console front driver crack and is hanging. I have no lights in the back or front. Is a safety hazard this thing can break in the middle of me driving and Nissan is not taking responsibility of their cheap products, I've been searching and seen a lot of complaints about this issue and nothing is being done about it. I need help on this matter is not fair for customer to pay out of pocket to correct a company issue.. we already paid enough money on the vehicle. Not only that my car had an engine issue which they refuse to change when I first complaint they did it after many complaints and having a state trooper take me to the dealer or safety hazard the car used to smoke dark smoke every day..guess Nissan was afraid of lawsuit if something happened. Please help.

- Woodbridge , NJ, USA

problem #8

Nov 152013

Armada

  • 87,689 miles
As I was driving I heard a noise that sounded like something fell on the roof of my truck. My child pointed to the overhead console. It had broken off of whatever was securing it and is now hanging. I've looked online and found numerous people experiencing this issue. Nissan needs to address this. An overhead console that can fall at any time without warning is dangerous. My child could have been injured.

- Fort Washington, MD, USA

problem #7

Nov 022013

Armada 6-cyl

  • 109,200 miles
I have 109,000+ miles on my 2008 Nissan Armada. While driving home I noticed my rear window had clouded and within a few seconds I saw my rpms rev to over 4000. I disengaged the cruise control to prevent it from trying to maintain my speed of 70 mph. At that point I lost the drive from the transmission. Luckily I was able to coast to a stop on the shoulder of an exit without an accident. Once stopped I checked to see if the transmission would engage enough for me to drive it into a service station parking lot; it did. I looked at the vehicle and had transmission fluid from the driver's side front wheel to the rear end of the vehicle. I found fluid accumulated in the front skid pan. Being out of warranty I contacted the Nissan dealer I purchased the vehicle from and a transmission specialist company to discuss. Nissan dealer told me they know of no problems Nissan is having like this, but I would have to replace the transmission, oil cooler, and radiator.... approximately $7,000+. the transmission specialist I called immediately told me the problem with my vehicle as soon as I mentioned I lost drive power. He told me I have the same problem with the transmission oil cooler cracking allowing water to enter the transmission causing damage the two Nissan Armadas he had recently repaired. He told me to check with Nissan before doing anything because Nissan had to extend transmission warranties on several models. They use the VIN # for legibility. I contacted Nissan (1-800-Nissan 1). They said my VIN # wasn't in the program so it is not covered even though I have the same problem that their other vehicles are having. How is this possible? other problems from the beginning... 4 fuel sending units - still inaccurate, several attempts to repair back camera system including replacing it - still blanking out or scrolling out of control, and roof console just dropping off.

- Lafayette, LA, USA

problem #6

Oct 012013

Armada

  • 73,000 miles
The overhead console fell down without warning going down the road at 55 mph.

- Tampa, FL, USA

problem #5

Sep 152011

Armada 8-cyl

  • 75,000 miles
I purchased the 2008 Nissan Armada brand new. Around mid summer of 2011 I noticed small gaps in my overhead rear oem console. I came out from work still during this same time frame and noticed that my entire overhead rear oem console had fallen. It was only hanging by a front screw and a rear screw. I went to the Nissan dealer in town only to be told looked like someone had been hanging on it and pulled it down. The Nissan mechanics unplugged and unhooked everything connected to the console and took it down. I called Nissan corporate and explained that they had used substandard materials. Nissan told me there was nothing that they could do. I called my insurance and was told it would not be covered. My insurance told me that they would research it to see if any other Armada owners had the same issue. They claimed not to be able to find any. A few weeks later I started noticing cracks in the front overhead console. It also fell within a few days. When the rear console fell I priced the part and it was over $900. I didn't even bother pricing the front. I did in turn do research online and found an entire site dedicated to 2008 and other Armada owners that experienced the same problem. Nissan should take responsibility for using substandard materials when constructing their vehicles. The paint on the hood is also starting to wear away on the hood. After paying my hard earned money for this vehicle I think Nissan should have received a vehicle that wasn't going to crash in around me. I own a second 06 Nissan and the paint is wearing away on the top of it also. I will not be buying another Nissan until they can improve on their materials and customer satisfaction.

- Killeen, TX, USA

problem #4

Jul 122013

Armada 8-cyl

  • miles
The overhead console of my vehicle was hanging from the ceiling. My car was parked as it happened while I was at work. I thought someone had broken into my car since there was broken plastic everywhere. The front half of the overhead console was hanging. I was able to disconnect the wires so that I could drive it home. I ordered the replacement part from the local Nissan dealership and it came in a week later. We tightened the back part of the overhead console because after looking it over we noticed that it was also loose and cracking. It is only a matter of time before the back part will also break off and fall.

- Fort Worth, TX, USA

problem #3

Jun 012012

Armada 4WD 8-cyl

  • 84,235 miles
While driving out the road I crossed a railroad track doing about 30 miles per hour. The rear roof console came crashing down and hit my wife in the head and broke in half. I have contacted the railroad about this incident. However, if you look you will see there are numerous incidents of these consoles falling out of the ceiling. After contacting my attorney about this problem he told me to send in a complaint and see if that helps. I do not know why there has not been a recall on this vehicle. This is very dangerous. If my wife had not been in the back seat with my grandchild it would have hit her or my great niece in the head. There is a defect with where the screws go in to hold this up. The plastic just crumbles around it. After this happened I checked the front one to inspect the condition it is in. Well what do you know, the friggin plastic is cracked around them too. Any day now I am waiting for this one to fall out as well. When it goes, it could cause an accident because it will definitely hit the driver in the head and cause a distraction. I would appreciate a response back within a few days.

- Harlan, KY, USA

problem #2

Feb 012012

Armada 4WD 8-cyl

  • 70,000 miles
Overhead console at the front (sunglasses holder) fell from console. The clips broke and it fell while driving. (approximately October 2011). We fixed the problem on our own. About the same time, the rear overhead console came loose, and was partly hanging from the ceiling. The clips were broken, and we used bolts to hold it back in place, but summer 2012, the rear console compartment fell while driving and hit our son. He was uninjured, but he wasn't sitting directly under it, where he could have caused minor injuries. Cannot find a replacement part without going through Nissan and paying $1,000+.

- Sherwood, AR, USA

problem #1

Dec 012009

Armada 4WD 8-cyl

  • 36,000 miles
Nissan Armada vehicles with a factory tow package include self-leveling rear suspension. The system is comprised of air-leveled shocks and an air compressor. The system leaks, causing the air pressure to drop at speed, with or without loads, and when parked and turned off. It causes the rear end to be soft and handle poorly, which, when towing, is clearly a safety hazard.

- Coeur D Alene, ID, USA