The infotainment system in my 2018 Nissan Armada failed. The issues include unresponsiveness of the touchscreen, frequent system freezes or restarts, glitches with Bluetooth connectivity, loss of backup camera functionality during reboots, and a black screen. The most significant issue is incessant random reboots, which occur without any apparent cause. These reboots can continue for the entire duration of a drive or happen sporadically, leading to distractions, the loss of presets and settings, and interrupted Bluetooth connections. The vehicle is available for inspection upon request.The malfunctioning infotainment system poses several safety risks. The frequent reboots distract the driver, especially when attempting to reconnect Bluetooth or troubleshoot the system mid-drive. Additionally, the loss of the backup camera during reboots compromises visibility while reversing, significantly increasing the risk of an accident. The unresponsiveness and black screen further hinder safe operation, as critical features like navigation and audio controls are inaccessible. Yes, the problem has been reproduced by the dealership. They confirmed that the infotainment system experiences reboots and black screens, consistent with common complaints about this vehicle. However, they could not offer a resolution because my VIN is not included in related recalls or service bulletins.The vehicle has been inspected by the dealership, but no other parties, such as Nissan corporate representatives, have been involved in reviewing the issue though I have tried to get them involced with repeated attempts at contact via phone and email. There were no warning lamps or error messages prior to the failures. The infotainment system began exhibiting these problems approximately [insert date], and they have occurred consistently since that time.I have searched online for solutions and found that this is a widespread issue with the 2018 Nissan Armada and other Nissan vehicles in general. Many oth

- Spring, TX, USA

I TAKE MY VEHICLE TO THE SAME DEALER FOR ALL SERVICES AND OVER THE PAST SEVERAL YEARS, I'VE HAD "BATTERY ISSUES" THAT TURN OUT TO BE CONTROL MODULE ISSUES THAT REQUIRE NEW WIRING FOR THE VEHICLE TO RUN AT ALL, BATTERY COMPLETELY DRAINS AFTER SEVERAL SMALL TRIPS AROUND TOWN. I HAVE FULLY REPLACED THE BATTERY, DONE A WARRANTY ON IT AFTER THAN AND I'M STILL CONSTANTLY STRANDED. NISSAN DOESN'T WANT TO COVER ANY OF THE LABOR ($645) THAT IT REQUIRES TO RUN AT ALL. NO PARTS ARE NEEDED, IT'S JUST LABOR TO RECONFIGURE THE WAY THE ALTERNATOR WORKS BUT THEY'RE TELLING ME IT'S MY PROBLEM TO FIX BUT IT'S NOT A WORN OUT PART, IT'S LITERALLY THE ELECTRICAL. What component or system failed or malfunctioned, and is it available for inspection upon request" BATTERY & SMART ALTERNATOR How was your safety or the safety of others put at risk? VEHICLE WILL NOT START, BATTERY COMPLETELY DRAINS AFTER SEVERAL SMALL TRIPS AROUND TOWN. Has the problem been reproduced or confirmed by a dealer or independent service center? YES, THEY'RE FULLY AWARE OF THE PROBLEM THAT THESE ARMADAS ARE HAVING, RECALLS CURRENTLY ON 2017 & 2019 MODELS BUT THEY'RE NOT RECALLING MY YEAR, 2018! Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES, DEALER SERVICE CENTER SEVERAL TIMES. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" NO. FIRST STARTED IN 2019. I'VE GONE THROUGH SEVERAL BATTERIES, ROADSIDE ASSISTANCE AND PERSONAL JUMPS DUE TO THE FAULTY BATTERY LEAVING ME STRANDED SEVERAL TIMES OVER.

- Saint Peters, MO, USA

BCI malfunction I went to start my car and had a bunch of warning lights in my dashboard along with my car not wanting to start. The alert my car gave me was BCI malfunction. I don-??t see a recall but upon looking up the information about this it-??s really dangerous when switching lanes your car can apply the brakes on you and I have had my car for a year and 2 months and already having a serious problem like this? I-??m upset! Repair hasn-??t been done yet but photos are showing what my dashboard looked like when it happened

- Oregon City, OR, USA

While traveling w/b on I78 into Pennsylvania I noticed my car suddenly veering to the left. I stopped at a toll booth to proceed to the next exit to check on the problem and as I accelerated out of the toll booth the car began to fishtail wildly. After being able to bring the car under control I pulled off to the shoulder expecting, from the sound of the scraping metal, to find a blown tire. When I checked on the r/r tire I noticed it seemed to have collapsed and that the lower control arm had broken from the frame of the car leaving the car inoperable. I had the car taken on a flatbed to the nearest Nissan dealership.

- Breezy Point , NY, USA

Component or system unknown other than personal research. Suspect break sensor or possibly called stop lamp. Again, not positive. My Armada randomly will not start, leaving me stranded many times (with children). When I push the start button, sometimes the car shakes while making a horrible sound and trying to start but never starts. It has to be jumped off before it will start. Sometimes, it just clicks and does nothing. We took to our local Midas, who found no codes triggered, battery, alternator, starter etc all good. We drove another week and it happened again so this time we took to the Nissan dealership. Again, they checked everything, found nothing. Upon researching myself, I'm finding many people having this same issue yet Nissan team has no clue what to fix. I'm stuck driving a car that leaves me randomly stranded or doesn't start at all for me to even leave my house. I tried looking up the part myself and adding a new one (desperate to find the issue) but I'm not car savvy and can not locate the "easy" piece near my break pedal. I'm getting desperate and should not have a car with less than 70,000 miles leaving me stranded. No warning lights appear.

- Franklin, TN, USA

During normal driving, bci light will appear and then all dash warning lights and car will handle sluggishly. Upon stopping and attempting to restart car, vehicle will not start for upwards of 30 minutes. Once vehicle is in park and vehicle is restarted...gear shift cannot be moved from park to drive. This has endangered my family by occuring at traffic lights at busy intersections and unprotected railroad crossings. Please investigate this before someone is killed because of this defect.

- Richmond Hill, GA, USA

While driving, the brakes will engage involuntary and most the lights on the dashboard light up. A message bci malfunction appears. Car can not accelerate at a safe speed until car is parked and restarted. Sometimes it will not start up immediately, leaving the occupants of the vehicle stranded.

- Aztec, NM, USA

Bought a new 2018 Nissan Armada in Dec 2018 in the evening. Not thinking much about it purchased my new SUV and drove home. Shortly after my purchase I noticed in the sun that my truck paint didn't look quite right. After washing I noticed a couple paint chips around the door area that were quite significant. Contacted Nissan promptly about this issue. After taking to a Nissan collision center and being told its a bad quality paint and will only be correct with being stripped down to the metal and redone, this was completely disregarded by Nissan. They then sent me a "specialist" who told me that paint chips are common and that my orange peel is in the new black Armada is to help hide imperfections. Nissan will not warranty anything. Nissan is selling autos with inferior paint quality. I am seeking legal advice and this is a lesson learned about Nissan products.

- Jena, LA, USA